Customer Service / Call Center / Clerk / Administrative worker

Duration: 3 months

Shift: Monday – Friday 8:00 AM – 5:00 PM (Standard Hours)
Monday – Friday 7:30 AM – 4:30 PM (Morning Intake)
Monday – Friday 11:00 AM – 9:00 PM (Evening Intake)/ 9:00 AM – 6:00 PM (the following shift if the employee is not scheduled for evening intake the next day)

Need employees who are flexible and able to work within that timeframe based on the needs of the office.

OVERTIME OPPORTUNITIES REQUIRED AS NEEDED ON WEEKENDS AND EVENINGS DEPENDENT ON BALLOT VOLUME

• Election Day - November 3 rd - Extended hours required – All staff must be prepared and committed to working extended hours.
• Last Day of Early Voting – October 30th - Extended hours required – All staff must be prepared and committed to working extended hours.
• Holidays – Nevada Day – October 30 th /November 11 th - Veterans Day – All staff must be prepared and committed to working extended hours.
• Post Election Processing – November 4 th – November 12 th – All staff must be prepared and committed to working extended hours until all mail ballots have been processed.

Job Duties:

• Duties will vary from immediate through December 4 th . We are seeking staff members who can adapt to different facets of the office.

Responsibilities include:

General Job Duties

• Provide general clerical support, including compiling, organizing, and distributing information.
• Perform data entry, verify accuracy and maintain information in specialized systems.
• Proofread documents for accuracy, completeness, and proper formatting.
• Collect, verify, and enter data into applicable systems.
• Prepare general correspondence and maintain confidentiality of department information.
• Manage multiple tasks, prioritize workload, and meet deadlines.
• Communicate clearly and maintain positive working relationships.
• Provide Public Call Center support by responding to voter inquiries professionally and delivering high-quality customer service.
• Document calls and handle sensitive or high-volume public interactions appropriately.

Additional Requirements:

• Ability to lift up to 25 lbs. and work in a professional office environment.
• Ability to work extended hours, including evenings, weekends, and holidays, during election operations.
• Ability to operate standard office equipment, including computers, copiers, and telephones.

22nd Century Technologies, Inc. (TSCTI) is one of the fastest-growing IT Services Integrators and Workforce Solutions providers in the United States. Founded in 1997, TSCTI is a Certified National Minority Business Enterprise (MBE) with a workforce of 6,000+ professionals, including 600+ Cybersecurity Subject Matter Experts (SMEs), delivering mission-critical solutions across all 50 U.S. states, Canada, and Mexico.

Headquartered in Princeton, NJ, and McLean, VA, with 14 regional offices nationwide, TSCTI provides comprehensive solutions in Digital Transformation, Artificial Intelligence (AI), Cybersecurity, Cloud Computing, IT Infrastructure, Enterprise Modernization, DevSecOps, Managed Services, Workforce Solutions, and Healthcare Staffing. We are a trusted partner to Federal, State, Local, Education (SLED), Healthcare, and Commercial organizations, delivering innovative technology and talent solutions that enable our clients to achieve their strategic objectives.

As one of the nation's leading Healthcare Workforce Solutions providers, TSCTI supports federal healthcare systems, Veterans Affairs (VA) Medical Centers, state and local healthcare agencies, hospitals, clinics, laboratories, long-term care facilities, and commercial healthcare organizations. We recruit and place highly qualified healthcare professionals across a wide range of specialties, including physicians, advanced practice providers, registered nurses, allied health professionals, behavioral health specialists, laboratory personnel, pharmacy professionals, and healthcare administrative staff. Our healthcare solutions ensure continuity of care while maintaining the highest standards of clinical excellence and regulatory compliance.

With a strong commitment to quality and compliance, TSCTI operates through CMMI Level 3 (Development & Services) and ISO 9001, ISO 20000, and ISO 27001 certified processes, ensuring consistent service excellence, operational maturity, and information security. Today, we proudly support 14 of the 15 Federal Executive Departments, 37 Federal agencies, 50 State governments, 115+ Local agencies, 37 School Districts, numerous healthcare organizations, and 80+ Fortune 500 and commercial clients.

TSCTI has earned numerous industry recognitions, including being named among Forbes America's Best Large Employers, Forbes Best Employers for Veterans, Forbes Best Employers for Tech Workers, Newsweek's America's Greatest Workplaces for Diversity, and a 13-time Inc. 5000 honoree. The company has also been recognized by the Washington Business Journal as one of the Best Places to Work and continues to expand its capabilities through strategic innovation, acquisitions, and investments in emerging technologies.

At TSCTI, our people are our greatest strength. We are committed to fostering an inclusive, collaborative, and growth-oriented workplace where innovation thrives and careers flourish. Whether delivering cutting-edge technology solutions or connecting exceptional talent with meaningful careers, we consistently exceed our clients' expectations while empowering our employees to succeed.

Equal Opportunity Employer

22nd Century Technologies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.