Posted August 22, 2026
Customer Relations Consultant
Sunshine Auto
Tallahassee, FL, US
Full Time
15USD - 20USD per hour
Job Description
Job Description
- Consult with customers to understand their vehicle needs, preferences, budget, and lifestyle, and recommend appropriate vehicle options.
- Build and maintain strong customer relationships through attentive service, product knowledge, and personalized communication.
- Educate customers on vehicle features, technology, options, pricing, financing, and ownership benefits to support informed purchasing decisions.
- Guide customers through the complete vehicle purchasing process, from initial consultation and vehicle selection through negotiation, paperwork, and delivery.
- Conduct product demonstrations and test drives while confidently communicating vehicle capabilities, features, and value.
- Follow up with prospective and existing customers to develop long-term relationships, generate repeat business, and encourage referrals.
- Maintain accurate customer information and sales activity within dealership CRM systems.
- Collaborate with management, service, and other dealership departments to provide a seamless customer experience.
- Stay current on new and pre-owned inventory, manufacturer programs, incentives, market trends, and competitive offerings.
- Consistently work toward and achieve individual and dealership sales, customer satisfaction, and performance goals.
