Working Operations Manager
Job Description
Working Operations ManagerRole: Working Operations Manager (Startup Partner)
Type: Full-time / Hybrid (Field & Remote)
Location: North Metro
About the Role
We are a growing residential and commercial cleaning startup looking for a high-energy, detail-oriented leader to run our field operations. You will be the bedrock of our daily execution. In this role, you will lead by example: you will personally clean and perfect our initial client properties, set our quality standards, and step in as the ultimate backup if a cleaner misses a shift.
When you aren't in the field, you will run the operational dashboard—handling scheduling, managing supplies, and resolving client emergencies. This is a ground-floor opportunity with direct profit-sharing potential.
Key Responsibilities
• Field Leadership: Personally clean initial client properties to establish quality standards; physically train and audit incoming cleaning staff.
• Emergency Coverage: Act as the primary emergency backup to complete cleanings if a staff member calls out.
•Daily Operations: Manage employee schedules, coordinate supply inventory, and resolve lockouts or client complaints immediately.
• Business Growth: Conduct property walkthroughs, provide accurate quotes, and successfully onboard new clients.
What We Look For
• 2+ years of experience in professional cleaning, hospitality management, or field operations.
• Exceptional problem-solving skills; you stay calm when schedules shift or emergencies arise.
•Reliable transportation and a flexible mindset to handle field emergencies.
•Strong communication skills to manage both a remote cleaning team and premium client relationships.
Compensation & Benefits
We reward growth and loyalty. Your income scales directly with the business:
• Competitive base hourly pay for all field cleaning, training, and administrative hours.
• Client Retention Bonus: per/month for every recurring client kept past 3 months.
•Growth Commission: A percentage of the first month’s revenue for any new client you quote and onboard.
•Equity Incentive: Profit-sharing pool (2-year vesting schedule) for the right long-term partner.
