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Posted August 22, 2026

Assistant Retail Experience Manager

Fleet Feet
Metairie, LA, US Full Time

Job Description

Job Description

As an Assistant Retail Experience Manager, you will work to support the Owner in the day-to-day and long-term success of retail staff. This position will help create the best customer experience by focusing on what matters most, the team. You will assist with recruiting, onboarding, scheduling, coaching, performance management, training, and education of our Retail Sales Associates, or Outfitters, as we call them. Joining Fleet Feet is joining a team and a community that ignites and promotes running and fitness. We pride ourselves on putting people first and know that what we do each day does not happen anywhere else, for staff or customers. We truly believe that running changes everything.

Qualifiers:

  • Fosters growth of others through recognition, coaching and development opportunities

  • Promotes individual and team performance by setting expectations, delegating and by providing tools and resources

  • Builds and maintains trust from staff and customers by using sound judgement

  • Passionate, positive, self-motivated and detail-oriented

  • Collaborative and customer-centric

  • Willing to go above and beyond when needed

  • Communicate professionally with customers and team

  • Deliver the best customer experience by creating a positive staff culture with a focus on performance management and education.

  • Support all Fleet Feet initiatives, activities and functions

\nCompany Description

At Fleet Feet, you will find a welcoming environment where runners, walkers and fitness enthusiasts of all abilities receive unparalleled service and support. Fleet Feet's mission is to help you find the right ''FIT'' in every facet of your active lifestyle.

Whether you walk, run, or simply need a good fitting pair of shoes, the educators at Fleet Feet will work with you to evaluate your foot's gait and natural biomechanics to help you select a shoe that offers the best fit and function for you.

Fleet Feet is committed to enhancing and growing our local running and walking communities, and offering educational resources and training opportunities to assist you in achieving your fitness goals.

Company Description

At Fleet Feet, you will find a welcoming environment where runners, walkers and fitness enthusiasts of all abilities receive unparalleled service and support. Fleet Feet's mission is to help you find the right ''FIT'' in every facet of your active lifestyle.\r\n\r\nWhether you walk, run, or simply need a good fitting pair of shoes, the educators at Fleet Feet will work with you to evaluate your foot's gait and natural biomechanics to help you select a shoe that offers the best fit and function for you.\r\n\r\nFleet Feet is committed to enhancing and growing our local running and walking communities, and offering educational resources and training opportunities to assist you in achieving your fitness goals.

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