Administrative Assistant & Accounts Receivable

Administrative & Office Support

• Answer phones and assist customers with questions
• Enter and maintain data accurately in company computer systems
• Assist with scheduling and coordinating services
• Maintain organized electronic and paper files
• Prepare reports, correspondence, and other office documents
• Assist management and other departments with administrative tasks
• Help keep customer and company information accurate and up to date
• Perform general office duties as needed

Accounts Receivable & Billing

• Prepare and send customer invoices
• Post and record customer payments
• Monitor outstanding accounts and follow up on past-due balances
• Make collection calls and communicate professionally with customers regarding outstanding invoices
• Maintain accurate customer account records
• Research and resolve billing and payment discrepancies
• Assist with account statements and monthly billing processes
• Communicate with customers regarding billing questions and account issues