Resident Services Manager

Resident Services Manager
Tarrytowne Estates - 1815 Enclave Pkwy, Houston, TX
$20–25/hour, depending on experience | Full-time

Join a 175 unit independent living community where residents know staff by name. This is a hands-on role for someone who likes solving problems in person and being the person residents come to first. You will report directly to the Executive Chef (the Community Manager).

What you'll do

• Serve as a primary point of contact for residents and their families, resolving concerns quickly and warmly
• Oversee front desk operations, including scheduling and training concierge staff
• Coordinate dining room service to keep meals running smoothly for residents and guests
• Schedule resident transportation for appointments, outings, and errands
• Manage the work order system and coordinate with housekeeping and maintenance to ensure timely completion
• Serve in the manager-on-duty rotation, including some weekends. Initial schedule is Sunday through Thursday 10:00 to 6:30

Required

• 2+ years experience in senior living, hospitality, property management, or customer service
• Fluent English/Spanish bilingual communication
• Comfort with computers, Microsoft Office and email
• Ability to pass a background check and drug screen

What we offer

• $20–25/hour based on experience
• Health, Dental, Vision, 401k and Paid Time Off

Finite Group LLC specializes in retail property management and senior living management.