Inventory Controller

Inventory Controller

Location: Burlington & Billerica, MA
Salary: $80,000–$105,000/year
Job Type: Permanent / Direct Hire

Job Summary

We are seeking an experienced Inventory Controller to support warehouse, inventory, and shipping operations in a fast-paced environment. The ideal candidate will have strong hands-on Microsoft Dynamics 365 (D365) Warehouse Management (WMS) experience and a background in warehouse operations, order fulfillment, and inventory management.

This person will help keep orders moving, resolve inventory and fulfillment issues, and improve warehouse processes.

Key Responsibilities

• Use Microsoft Dynamics 365 (D365) to support warehouse, inventory, and fulfillment operations.
• Monitor daily shipping activities and resolve incomplete, delayed, or blocked orders.
• Identify and resolve domestic and international order processing and fulfillment issues.
• Monitor inventory levels and replenish picking and shipping locations as needed.
• Adjust replenishment settings and inventory parameters to maintain efficient inventory flow.
• Serve as a subject matter expert on D365 warehouse and fulfillment processes.
• Identify opportunities to improve warehouse and inventory processes.
• Lead or support continuous improvement initiatives.
• Work closely with warehouse and operations teams to resolve issues and maintain productivity.
• Train, motivate, and support warehouse staff as needed.
• Communicate effectively with managers, teammates, and other departments.
• Analyze problems, gather information, establish facts, and develop practical solutions.
• Perform other duties and responsibilities as assigned.

Qualifications

• 3–5+ years of hands-on Microsoft Dynamics 365 (D365) experience, preferably with D365 Warehouse Management (WMS).
• 4+ years of warehouse experience, preferably in a high-volume shipping or distribution environment.
• Experience with inventory management, order fulfillment, and warehouse operations.
• Experience in a medical device or regulated manufacturing environment is preferred.
• Bachelor’s degree preferred; High School Diploma or GED required.
• Strong Microsoft Office and ERP system experience.
• Experience leading, training, and motivating warehouse employees.
• Strong problem-solving and organizational skills.
• Excellent written and verbal communication skills.
• Ability to work independently and collaborate effectively with multiple teams.
• Ability to identify process improvement opportunities and implement solutions.
• Comfortable working in a fast-paced environment where priorities may change.
• Ability to communicate information clearly to managers and team members.

What We're Looking For

The ideal candidate is someone who really knows Microsoft Dynamics 365 Warehouse Management and understands how a warehouse operates from receiving and inventory through picking, order fulfillment, and shipping.

If you have strong D365/WMS experience and enjoy troubleshooting operational issues and improving warehouse processes, we'd like to hear from you.