Sr Legal Receptionist & Switchboard

Manager Job Description:

• COVID Requirement: None
• Interview Type: Will vary based on availability
• Dress Code: Business professional. Shirts and blouses with regular and banded collars. Tops cannot be T-Shirt or denim material. Trousers or slacks. No- jeans, shorts, sweatpants, stretch pants, leggings, and any workout clothing. Skirts and dresses should be or reasonable length. Casual or dress shoes. Men must wear socks. No- Athletic shoes (sneakers), sandals, hiking boots, open toe or open heal shoes. Clothing should not be too tight or baggy, low cut or too sheer, and not have holes or rips in the fabric. Pants, shirts, jackets and outerwear with large graphics or large cartoon logos are not acceptable, this includes large lettering. Clothing with profanity, offensive messages or that emphasizes alcohol or illegal activity should not be worn.
• Some physical effort required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting, or carrying objects that weigh up to 50 lbs, there will be assistance for heavier items.
• Mon - Fri 8:30am – 5:30pm

Daily Duties Include:

Meet and greet all visitors and employees to the firm, providing them a professional welcome. Answer all incoming telephone calls made to the firm, by following firm phone etiquette expectations and ensuring communication at a professional level. Scheduling meeting rooms, ensuring that each conference room has the necessary supplies prior to the client meeting times. Maintain proper visitor and guest security procedures as laid out by the firm. Maintain professional appearance and cleanliness of firm lobby. Performs light hospitality, when necessary, coffee, water, order food, drinks. Provides light housekeeping duties, maintaining an organized workspace.. Performs light clerical/admin assistant duties. Performs other duties as assigned.

Manager does not wish to see any paralegals; those candidates will be rejected outright. Client does not wish to see people with extensive short-term assignments, no job hoppers. She wants candidates with stable prior and related work history.

Experience in a Law Firm environment is a plus but not needed. Customer service background is needed. Prior experience/ knowledge of Microsoft office/Outlook is a requirement. MS Office Suite experience, specifically Word, Excel, and Power Point. Excellent customer service skills and detail oriented. Ability to handle multiple tasks simultaneously. Demonstrated organizational and communications skills. Proactive, friendly, professional, and positive attitude.

Typically Required:

• High school diploma required.
• Three (3) years of related business experience preferred strong preference for Admin and switchboard experience particularly in a law firm/legal environment.
• Associate degree or bachelor’s degree preferred.
• MS Office Suite experience, specifically Word and Excel.
• Excellent customer service skills and detail oriented.
• Ability to handle multiple tasks simultaneously.
• Demonstrated organizational and communications skills.
• Professional competency.
• Ability to work with technical equipment.

Software Galaxy Systems, LLC (SGS) is an award-winning Contingent Workforce Services firm providing a broad range of integrated suite of services through a global delivery platform. SGS brings innovative talent management strategies to empower its clients to stay focused on growth of their core competencies. SGS has developed a comprehensive process-oriented methodology to manage high-volume contingent labor, payroll services and SOW’s for today’s competitive landscape.

SGS is proud of the partnerships it has built with its clients, MSP’s, and employees which has allowed it to deliver unparalleled service to its wide-ranging customer base. SGS is a certified minority owned enterprise that provides innovative yet practical solutions, from concept through execution. We combine technology with strategy and aim to deliver results today that endure tomorrow. SGS’ client centric approach delivers unparalleled value with vastly responsive, streamlined and highly process oriented workforce solutions.

SGS has been awarded and acknowledged by leading MSP’s (i.e., KellyOCG, TAPFIN, Guidant Global, etc.) for its exemplary performance in the contingent workforce space.