MMW Intake Coordinator

Bridgeway Community Health is currently seeking qualified on-callMMW Intake Coordinatorfor ourgrowing Medically Managed Withdrawal Program! Come join our growing Detox team where you will work alongside those that are passionate about seeing lives changed and relationships restored! We are hiring staff for to provide care for our clients. Primary PurposeSchedules and maintains maximum utilization of available program space. This position is the connection between clients in our community seeking help with detox services and placement into available program beds. Essential Duties and ResponsibilitiesManages all requests for program servicesScreens potential Medically Managed Withdrawal patients via phone or in person.Conducts updated screenings of clients who are waiting for services. Schedules clients for services placing them into available beds. Communicates with medical staff to ensure proper placement of clients into services. Constantly monitors the admit and discharge of clients in the program to maximize program bed space usage. Maintains call logs of all clients who contact us for services or who we contact to follow up for requested services. Provides referrals or resource information to clients who do not meet program criteriaWorks with clients to find alternative services if our program is not appropriate or available Assists clients who do not have current insurance and need to complete the registration process. Conducts the majority of client admits and discharges into the programProvides each client admitted with appropriate information and program orientation.Inventories personal items and property.Acclimates patient to facility and room.Assists with maintenance of a therapeutic milieu.Gives and/or receives verbal and written shift report.Provides support to patients in maintaining a calm, quiet environment by utilizing verbal de-escalation skills.Offers emotional support and alternative coping strategies; boundary setting for and with patients. Conducts patient count during scheduled intervals of shift.Reports and documents incidents as described in policies and procedure.Attends staff meetings and works as a team member to identify and implement quality of services.Works closely with Transition Support Specialist(s) to arrange transportation and appropriate referrals.Provides support and relief staffing for ATS positionFills ATS shifts when needed. Other Duties and ResponsibilitiesAssists with groups as requested.Performs other duties as assigned. Assists with hygiene support (e.g. showers) when necessary.Sanitizes mattresses, makes beds and cleans bed stands during scheduled intervals of shift.Minimum Qualifications and Experience Experience, Education and CredentialsTypically requires a High School Diploma or General Education Certificate (GED).Must be CPR/First Aid certified or become certified within two weeks of hire date.In addition to a high school level education, the qualified candidate will generally be enrolled in a college-level degree program and be working towards gaining certification in a Human Services related field.Knowledge, Skills and AbilitiesMust have ability to display a non-judgmental attitude and desire to relate effectively with the chemically dependent person as they detox.Excellent interpersonal communication skills and time management skills required to work effectively.Ability to communicate clearly and concisely both orally and in writing, manage time and meet deadlines and understand and follow oral and written instructions required.Qualified candidate must be able to pass a criminal background check.BenefitsPaid HolidaysMedical, Vision and Dental Coverage5% employer match 401(k) Retirement Savings Plan (Pre & Post-Tax Options)Corporate Fitness Membership subsidyEmployer-Sponsored Life, Accidental Death, Critical Illness, Long-Term Disability CoverageGenerous Paid Time Off (PTO) PlanHealth Savings AccountsFlexible Spending AccountsInternal Growth Opportunities CompensationWage will depend on experience and credentials. An additional stipend is available for Spanish/English bilingual employees About Bridgeway Community HealthOur mission of helping people in our community who struggle with the symptoms of addiction to drugs, alcohol, problem gambling, and/or psychiatric illness only happens when we create an agency culture of community, mutual respect, encouragement, and desire to see each employee grow and excel. BEST Non-Profit AwardFor 10 years, Bridgeway Community Health has been honored to be designated by the Oregon Business Journal as one of the 100 Best Nonprofits to Work for in the State of Oregon! Council on AccreditationBridgeway Community Health has achieved accreditation, meeting the highest national standards in professional performance! If this sounds like an environment for you, come join our team! EOE AA M/F/Vet/Disability