Assistant Executive Director
Job Description
Charter Senior Living- Moline, IL
Salary: $67,000–$72,000/year | Full-Time
Charter Senior Living is seeking a motivated, hands-on Assistant Executive Director to partner with our Executive Director in leading the day-to-day operations and overall performance of our community.
This isn't an administrative assistant role. You'll be an active member of the community leadership team with exposure to operations, financial performance, team development, resident and family satisfaction, compliance, programming, and occupancy growth.
For the right leader, this is an opportunity to broaden your operational experience and continue developing toward future Executive Director leadership.
The Leadership Qualities We're Looking ForDependable Leadership • Highly Organized • Strong Communicator
We're looking for someone who takes ownership, follows through, and can be counted on by their team.
You should be highly organized and comfortable balancing multiple priorities in a fast-moving senior living environment while communicating clearly and proactively with residents, families, associates, and leadership.
Most importantly, we're looking for someone who sees an opportunity and asks, "How can I help solve this?"
What You'll DoWorking alongside the Executive Director, you'll help drive the overall success of the community by:
Supporting day-to-day community operations and department leadership
Assisting with financial performance, budgeting, expense management, and operational goals
Helping lead, coach, develop, and hold team members accountable
Supporting hiring, onboarding, retention, and overall associate engagement
Partnering with department leaders to maintain high standards of resident care and service
Supporting occupancy growth, tours, family engagement, and sales initiatives
Monitoring policies, procedures, operational standards, and regulatory compliance
Identifying opportunities for improvement and helping implement practical solutions
Supporting resident programming and overall resident experience
Building strong relationships with residents, families, associates, and community partners
Stepping into broader leadership responsibilities when the Executive Director is unavailable
Previous leadership or management experience in senior living, assisted living, healthcare, hospitality, or another service-driven environment
Assisted Living and/or Memory Care experience strongly preferred
Experience supervising employees and managing team performance
Understanding of business operations, budgeting, expense management, or financial performance
Strong organizational, time-management, and problem-solving skills
Excellent written and verbal communication skills
Ability to lead with both accountability and empathy
Comfortable working across multiple departments and managing competing priorities
Sales, occupancy growth, or customer relationship experience is a plus
Desire to continue growing into broader senior living leadership
Are a current senior living department leader ready for your next step
Want to eventually become an Executive Director
Take initiative rather than waiting to be told what needs to happen
Are dependable and follow through on commitments
Can organize people, priorities, and projects effectively
Communicate confidently—even when the conversation is difficult
Enjoy developing people and building strong teams
Understand that resident satisfaction, employee engagement, occupancy, and financial performance are all connected
Thrive in an environment where no two days look exactly the same
$67,000–$72,000/year
Free medical insurance plan option
Medical, Dental, Vision Insurance and more
Paid Training
Paid Time Off & Holiday Pay
Pay-on-Demand with ZayZoon
Career growth and advancement opportunities
Reliable hours and stable schedule
A work environment where your voice, experience, and ideas are valued
Our mission is To Enhance the Human Spirit—and that applies to our residents, families, and associates.
Our Core Values guide how we lead:
Serve with Heart
Serve with Purpose
Serve with Courage
Have Fun While Serving
At Charter, we want our associates to build careers—not simply have jobs. As an Assistant Executive Director, you'll have the opportunity to expand your leadership experience, learn multiple areas of senior living operations, and make a meaningful impact on the success of an entire community.
Ready to Take the Next Step?If you're a dependable, highly organized, strong communicator who is ready for greater leadership responsibility and wants to grow your career in senior living, we want to meet you.
Apply today and take the next step toward senior living executive leadership.
