Casino Soft Count Manager

Casino Soft Count Manager

Join our team as a Soft Count Manager in a fun, fast-paced environment with room to grow! The purpose of this position is to manage the daily operations of the Soft Count room and the staff.

Salary range is based on skills and experience. This full-time position features excellent employer-paid medical, dental, vision and life insurance benefits.

MINIMUM REQUIREMENTS:

• High School Diploma or GED required.
• Three or more years soft count experience handling cash with two year of supervisory work experience required.
• Ten-key experience required. Some college with emphasis in accounting or business management preferred.
• Casino experience preferred. Must be able to tolerate a smoke-filled environment.
• Additional education or related experience may substitute for the minimum requirements of the position.

ESSENTIAL JOB FUNCTIONS:

• Oversees staff supervision, training, evaluation, interviewing, scheduling, hiring, termination, promoting, disciplining, and authorizing payroll adjustments to include but not limited to payroll action notices.
• Develops, implements, and monitors department budget; approves purchases, supply orders, and expenditures.
• Coordinates and oversees all Count Room employee activities to ensure compliance with casino policies and procedures such as recording of the Drop Boxes.
• Evaluates, recommends and drafts changes to the Soft Count policies, procedures and internal controls to maximize efficiency of the count operation.
• Working knowledge of Regulatory Compliance for department oversight and to suggest and implement changes as needed.
• Coordinates with Security, Cage and Finance to ensure proper coordination of Soft Count tasks.
• Help resolve Soft Count issues by assisting with count room operations as needed to ensure adequate staffing, trained personnel and observe procedures for compliance purposes.
• Conducts research to effectively resolve Soft Count Room issues.
• Ensures the Soft Count Room equipment is appropriately maintained.
• May perform other job-related duties as assigned.

COMPETENCIES:

• Knowledge of: soft count operations, procedures, regulations and processes.
• Skills in: strong communication and organization; and use and operation of personal computer and related soft count equipment.
• Ability to: supervise and provide direction to soft count staff; and resolve issues or concerns.

Additional Requirements:

• Must be able to work all scheduled shifts to include day, swing, graveyard and holidays

All applicants must obtain a Class III A license as required by the Puyallup Tribal Gaming Regulatory Office and the Washington State Gaming Commission. Pre-employment drug testing is required for all positions. However, the use of marijuana will not disqualify an applicant unless the position requires driving a company vehicle. The Emerald Queen is an Equal Opportunity Employer. Indian Preference in hiring shall apply according to the policies adopted by Puyallup Tribe’s Emerald Queen Casino. Job descriptions are intended to present a brief summary of the position and the description is not intended to list all of the duties performed within the job.

As a leading hospitality and entertainment destination in the Pacific Northwest, the Emerald Queen Casino and Hotel is committed to providing exceptional guest experiences through world-class entertainment, dining, and service. With a dynamic and fast-paced environment, we take pride in fostering a culture of excellence, teamwork, and innovation. Our diverse and talented team members are at the heart of our success, and we are dedicated to creating a rewarding workplace that promotes growth, well-being, and opportunity.

Join a team that thrives on delivering outstanding service, values collaboration, and offers exciting career opportunities in an energetic setting!