Bilingual Customer Service Representatives

· Answer incoming phone calls.

· Answer emails and any text received.

· Greet and assist customers with any questions.

· Take orders/quotes from customers.

· Create refunds and returns for customers.

· Process orders in the system and post payments accurately.

· Call vendors in search of prices & availability of products.

· Keep customers updated with their orders.

· Open and close out their register at the end of every day.

· Restock and price incoming inventory.

· Performs miscellaneous job-related duties, such as store cleaning.

· Comply with handbook policies.

· Help maintain a safe and orderly environment of the facilities.

Universal Building Materials LLC is a Houston-based, family-owned business established in April 2012 who provides building materials and products for all types of construction and remodeling projects.