Senior Helpdesk Support

Note: This role resides in Pico Rivera, CA and requires onsite work full-time 8am - 5pm, M-F

Must have led or mentored Tier I or Tech Support team members

Sr. IT Help Desk

• On-site requirements
• Possible OT,
• Business casual
• Must be onsite to meet clients or handle walk-ins.
• Primary duties/responsibilities
• Computer Imaging and deployment (shipping)
• Cell phone prep and deployment (shipping)
• Ticketing system incident response
• Service Desk phone call incident response
• Printer trouble shooting
• Any key identifiers that the ideal candidate may possess
• Large company experience
• Similar list of duties
• 2+ year experience (preferred)
• Manufacturing/Distribution a plus

EMPRO is a premier staffing firm specializing in placing top-tier manufacturing and technical talent. Known for speed, precision, and quality, EMPRO delivers highly qualified candidates quickly—saving companies time while ensuring the right fit every time. EMPRO partners closely with both clients and candidates to create long-term, successful placements.