Administration Assistant

The Administration Assistant provides essential support to a small team of 1-5 people, reporting directly to the Office Manager. This role involves managing routine daily tasks and offering additional support during peak periods, ensuring smooth office operations. Key responsibilities include handling reception duties, managing files, supporting customers, and scheduling leads, as well as managing phone calls and customer follow-ups.

Responsibilities

• Perform reception duties including answering phone calls
• Manage filing systems and maintain accurate records
• Provide customer support and follow up on customer inquiries
• Deliver excellent customer service to enhance client satisfaction
• Schedule leads and coordinate appointments
• Support the team during peak workflow periods with administrative tasks

Preferred Qualifications

• 1+ years experience in administrative support
• High school diploma or equivalent
• Proficient in Microsoft Office Suite
• Strong communication and time management skills
• Excellent organizational abilities
• Customer service experience
• Effective problem-solving skills