Experienced Medical Assistant / Front Desk

We are seeking a reliable, experienced Medical Assistant with strong medical front desk skills to join our physician-led primary care clinic in Katy/Fulshear.

This is not an entry-level position. We are specifically looking for someone with recent, hands-on experience in a medical office who can independently manage front desk responsibilities, insurance eligibility verification, EMR workflows, and blood draws.

This is a hands-on hybrid role, with a strong emphasis on front office operations and patient interaction, including phones, scheduling, check-in/check-out, insurance verification, and accurate EMR documentation. The position also requires strong clinical skills, particularly phlebotomy/venipuncture.

You will work directly with a solo physician in a high-quality, patient-centered primary care practice, where reliability, attention to detail, efficiency, communication, and the ability to work independently are essential.

Responsibilities

Front Desk — HIGH PRIORITY

• Answer phones professionally, manage patient inquiries, and follow up on messages
• Schedule and reschedule appointments and manage daily clinic flow
• Verify insurance eligibility and benefits accurately
• Check patients in and out efficiently
• Confirm and update demographics and insurance information
• Provide excellent in-person and telephone patient service
• Maintain accurate documentation and patient information in the EMR
• Assist with routine referrals, records, forms, and administrative workflows

Clinical

• Room patients, obtain vital signs, and document accurately
• Perform blood draws/venipuncture confidently and independently
• Properly collect, label, and process specimens
• Assist with injections, point-of-care testing, EKGs, labs, and basic procedures
• Prepare patients and support the physician during visits
• Maintain clean and organized exam rooms

General

• Help maintain efficient patient flow throughout the clinic
• Manage and restock medical and office supplies
• Maintain an organized clinical and front-office environment
• Provide professional, compassionate patient care
• Be willing to assist wherever needed in a small physician-led practice

Required Experience

• Prior hands-on medical front desk/reception experience
• Experience with patient scheduling, phones, and check-in/check-out
• Experience independently verifying insurance eligibility/benefits
• Strong phlebotomy/venipuncture experience — must be comfortable performing blood draws independently
• Recent Medical Assistant or comparable outpatient medical-office experience
• EMR/EHR experience, including documentation, patient messages, and workflow management
• Strong computer and data-entry skills
• Excellent patient communication and customer-service skills
• Ability to multitask, prioritize, and work independently

This is not an entry-level or training position. Medical Assistant certification is not required; demonstrated hands-on experience and competency are more important than certification.

Preferred

• Bilingual English/Spanish — highly valued
• Primary care, family medicine, or internal medicine experience
• Prior authorization and referral experience
• Experience with injections, EKGs, and point-of-care testing

What We’re Looking For

• Reliable and punctual
• Friendly, confident, and professional with patients
• Excellent telephone communication
• Calm and organized when handling multiple responsibilities
• Detail-oriented and accurate
• Comfortable working independently
• Quick learner with good judgment
• Positive, team-oriented attitude

Pay: $18.00 - $22.00 per hour

Benefits:

• Employee discount
• Opportunities for advancement

Experience:

• Front desk: Insurance eligibility/benefits verification: 1 year (Required)
• Phlebotomy / venipuncture: 1 year (Required)

Language:

• Spanish (Preferred)

Location:

• Katy, TX 77494 (Preferred)

Security clearance:

• Confidential (Preferred)

Work Location: In person