Planner
Job Description
JOB SUMMARY:
The Planner – Customer Service is responsible for assisting customers in obtaining status information and coordinating production activities to meet delivery objectives.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Provide order status information to field sales force
• Maintain files on manufacturing orders
• Coordinate and expedite orders
• Assist plants with production problems (length approvals, raw materials, etc.)
• Contribute to continuous improvement and cost-reduction programs
• Assist sales offices with possible factory order changes (quantities, lengths, schedules, etc.) and obtain proper paperwork from plants (test reports, corrected packing lists, etc.)
• Coordinate the ordering of special materials with the Purchasing Department and the plants
• Produce weekly and monthly reports in Excel and Word
KNOWLEDGE, SKILLS AND ABILITIES:
• Knowledge of manufacturing processes, equipment and products
• Ability to work with plant employees, salespeople and customers in a cooperative and professional manner
• Proficient in Microsoft Office
EDUCATION AND WORK EXPERIENCE:
• College degree or two (2) years’ experience in a manufacturing environment
The Okonite Company was founded in 1878, making it one of the original insulators of electrical wire and cable in the United States. Earliest customers included Samuel F.B. Morse for his telegraph network and Thomas A. Edison for the Pearl Street Generating Station, the nation's first, built in New York City in 1882.
In June 1976, Okonite became the largest company in the United States to be owned by its employees through an Employees' Stock Ownership Trust. As such, Okonite employees have a unique vested interest in the quality and service we provide.
Today, Okonite is headquartered in Ramsey NJ, approximately 30 miles northwest of New York City. At our six (6) manufacturing facilities, we make cables that range from 300V to 345kV insulated products that include Instrumentation, Power and Control, Medium Voltage, and High Voltage cables.
Okonite serves a multitude of markets including Electric Utility (Distribution, Transmission, and Generation including fossil and nuclear), Oil & Gas (refineries and production platforms), Chemical, Military bases, Railroad, Transit and Pulp & Paper. In addition, we provide cables to various other industrial customers in areas of Hospitals, Colleges & Universities, Water Treatment Plants and Data Centers. With today's focus on renewable energy, Okonite cables can be found at Wind Farms, Solar Farms, and Biofuel generating facilities.
