Quality Assurance Technician

Quality Assurance Technician I – Medical Device / GMP Lab
Location: Tempe, AZ – 100% Onsite
Schedule: Monday–Friday, 7:00 AM–4:00 PM
Pay Rate: $21/hour
Contract: 12+ Months

Position Summary

Becton Dickinson is seeking a Quality Assurance Technician I to support the Field Assurance/Complaint Handling Lab. The technician will perform testing and analysis of returned medical-device complaint samples, maintain accurate laboratory documentation, and ensure activities are completed according to GMP, GLP, safety, and regulatory requirements.

Key Responsibilities

• Perform testing and analysis of medical-device complaint samples according to written protocols.
• Receive, document, decontaminate, evaluate, store, and dispose of complaint samples.
• Collect, record, and analyze test results accurately.
• Identify and escalate unexpected or abnormal test results.
• Use calibrated laboratory equipment and measuring tools.
• Maintain accurate documentation in accordance with Good Documentation Practices (GDP).
• Follow Good Laboratory Practices (GLP) and biosafety procedures.
• Clean and disinfect laboratory areas and equipment.
• Maintain a safe, clean, and organized laboratory environment.
• Support project planning, scheduling, and tracking.
• Assist with continuous improvement of laboratory processes and test methods.
• Follow established procedures and applicable regulatory requirements.
• Work collaboratively with internal teams, customers, and support personnel.

Required Qualifications

• 3–5 years of relevant experience preferred.
• High School Diploma and/or associate degree in a technical, science, mathematics, or engineering field.
• Medical device/GMP or laboratory experience preferred.
• Basic troubleshooting and problem-solving skills.
• Strong attention to detail.
• Strong technical writing and documentation skills.
• Proficiency with Microsoft Office.
• Ability to work effectively in a cross-functional/team environment.
• Ability to follow detailed written testing procedures.
• Ability to work in a fast-paced laboratory environment.
• Hepatitis B vaccination series, willingness to complete it, or signed waiver.

Preferred Qualifications

• Laboratory safety experience.
• Good Laboratory Practices (GLP) and Good Manufacturing Practices (GMP).
• Experience with microscopes and measuring equipment.
• Experience working in cleanroom environments.
• Ability to read engineering drawings.
• Experience with OGP Flash 500 SmartScope.
• Experience performing testing according to written protocols.
• Strong verbal and written presentation skills.

Physical Requirements

• Ability to stand, walk, sit, and work with hands for extended periods.
• Ability to handle laboratory tools, equipment, and samples.
• Occasional reaching, stooping, kneeling, or crouching.
• Ability to communicate effectively with team members.

LanceSoft is rated as one of the largest staffing firms in the US by SIA. Our mission is to establish global cross-culture human connections that further the careers of our employees and strengthen the businesses of our clients. We are driven to use the power of our global network to connect businesses with the right people, and people with the right businesses without bias. We provide Global Workforce Solutions with a human touch.