Customer Service Representative
Job Description
We are looking for a Customer Service Representative in Syracuse, New York. This Long-term Contract opportunity is ideal for someone who enjoys helping customers and working closely with internal teams to keep service operations running smoothly.
Responsibilities:
Answer incoming phone calls and direct inquiries appropriately
Greet customers and visitors in a professional and friendly manner
Perform data entry and maintain accurate records
Assist with filing, scanning, and other light administrative paperwork
Help track and organize inventory as needed
Assist with receiving, moving, and stocking inventory items, including propane tanks
Maintain a clean, organized, and safe work environment
Provide general support to office and operations staff
Complete other duties as assigned
High school diploma or GED required
Previous customer service, retail, warehouse, or office experience is a plus, but not required
Strong communication and interpersonal skills
Basic computer skills, including familiarity with Microsoft Office and data entry
Ability to work independently and as part of a team
Strong attention to detail and organizational skills
Dependable with a positive, customer-focused attitude
Ability to lift up to 40 pounds on a regular basis
Willingness to assist with both office and inventory-related tasks
