Accounts Receivable Specialist
Job Description
We are seeking a detail-oriented and customer-focused Accounts Receivable & B2B Collections Specialist to join a team in Greenville, SC. This position is responsible for managing customer accounts, ensuring timely payment of invoices, resolving billing discrepancies, and maintaining positive relationships with clients. The ideal candidate will have experience in business-to-business collections, accounts receivable processing, and account reconciliation.
Key Responsibilities
- Monitor and manage accounts receivable aging reports.
- Contact customers regarding outstanding invoices via phone, email, and written correspondence.
- Research and resolve payment discrepancies, billing issues, and account inquiries.
- Process customer payments and apply cash receipts accurately.
- Reconcile customer accounts and maintain accurate account records.
- Follow up on past-due accounts while preserving positive customer relationships.
- Collaborate with internal departments to resolve invoice disputes and payment delays.
- Prepare collection notes, account statuses, and aging reports for management.
- Assist with month-end closing activities related to accounts receivable.
- Maintain compliance with company policies, procedures, and confidentiality standards.
• Experience in accounts receivable with a strong focus on commercial or B2B collections.
• Demonstrated ability to manage an assigned customer portfolio and drive collection results effectively.
• Working knowledge of cash application, billing support, and daily cash activity processing.
• Ability to review aging reports, identify payment issues, and take appropriate follow-up actions.
• Strong account reconciliation skills with attention to detail and record accuracy.
• Effective communication skills for handling customer inquiries and coordinating with internal departments.
• Strong negotiation and problem-solving abilities.
• Proficient in Microsoft Excel and ERP/accounting systems.
• Ability to prioritize tasks, meet deadlines, and work independently.
• High attention to detail and accuracy.
