Working Production Manager- Landscape Design Build

The Working Production Manager is responsible for overseeing the successful execution, communication, coordination, and operational readiness of assigned production routes within the Design-Build Division.

Primary Objective: Ensure assigned crews have the information, materials, leadership, support, and operational clarity required to execute projects efficiently, safely, and professionally.

Core Areas of Ownership & Responsibilities

1. Route Ownership & Production Oversight

• Support assigned crews daily
• Maintain visibility into active work
• Monitor production momentum and schedule adherence
• Identify operational bottlenecks proactively
• Support route efficiency and labor coordination
• Adjust short-term schedules as needed
• Provide field leadership and operational problem solving

2. Crew Support & Field Leadership

• Conduct daily site visits/check-ins
• Support Crew Leaders with field decisions
• Assist with operational problem solving
• Support safety and accountability standards
• Coach and develop Crew Leaders
• Support training and leadership development
• Float between assigned crews and assist strategically

3. Production Readiness & Short-Term Planning

• Review upcoming projects proactively
• Identify missing information before production begins
• Coordinate with Division Manager regarding purchasing and readiness
• Verify jobs are operationally ready
• Ensure operations notes and job information are accurate
• Identify production risks and constraints early
• Support route sequencing and production flow

4. Client Communication & Coordination

• Send 1-week client notifications
• Send 24-hour production notifications
• Provide weekly updates on large projects
• Communicate production progress and schedule updates
• Coordinate directly with Sales regarding active projects
• Escalate major concerns appropriately

5. Operational Communication & Reporting

• Ensure crews complete required reporting
• Review daily 4@4 updates
• Communicate production concerns proactively
• Update Slack channels appropriately
• Maintain operational communication flow
• Support clean Aspire workflows

6. Schedule & Labor Coordination

• Adjust daily schedules as needed
• Reallocate labor between assigned crews
• Call operational audibles in the field
• Coordinate with Division Manager regarding larger schedule impacts
• Support weather and emergency adjustments

7. Purchasing & Material Coordination

• Verify materials are prepared ahead of production
• Coordinate with Division Manager regarding procurement needs
• Identify missing materials proactively
• Support material staging and readiness
• Handle approved emergency purchasing

Success Measures (KPIs)

• Production & Route Performance: Schedule adherence, route efficiency, production momentum, and reduction in downtime
• Crew Support & Leadership: Crew support effectiveness, Crew Leader development, and communication responsiveness
• Production Readiness: Material readiness success, reduction in operational surprises, and reduction in emergency purchasing

Core Leadership Expectations

• Think proactively instead of reactively
• Maintain calm under pressure
• Protect production momentum
• Support crews quickly and consistently
• Communicate clearly and professionally
• Solve problems before they impact crews

Standard Operating Principle

“Plan ahead, support crews quickly, communicate clearly, and remove obstacles before they slow production.”

Job Type: Full-time

At Lotus Gardenscapes, we don't just install landscapes—we create outdoor experiences that inspire, connect, and transform.