Network & System Engineer

This position is based in Duluth, GA. Our team is hybrid, with the expectation of visiting the office a few times per month.

The Networking & Systems Engineer designs, implements, secures, maintains, and troubleshoots enterprise servers, storage, virtualization, backup, and network infrastructure. This role serves as a technical escalation point for complex infrastructure, performance, hardware, security, and connectivity issues.

Essential Duties and Responsibilities:

· Design, deploy, configure, maintain, upgrade, and troubleshoot enterprise servers, storage, virtualization, backup, and network infrastructure.

· Administer physical and virtual server environments, including Dell/HPE/Lenovo servers, RAID, firmware, iDRAC/iLO, VMware, Hyper-V, or Nutanix.

· Manage enterprise SAN/NAS/DAS storage, including provisioning, LUNs, datastores, snapshots, replication, capacity, performance, and lifecycle management.

· Administer Veeam or equivalent backup and disaster recovery systems, including backup, replication, restores, and recovery testing.

· Configure and troubleshoot enterprise networks, firewalls, VPNs, VLANs, routing, NAT, DNS/DHCP, and network monitoring.

· Work with technologies such as Fortinet, SonicWall, PRTG, Zabbix, SolarWinds, Wireshark, and equivalent platforms.

· Troubleshoot hardware, storage, virtualization, network, and connectivity issues; perform root cause analysis and implement corrective actions.

· Monitor infrastructure health, performance, capacity, availability, logs, and alerts.

· Plan and execute hardware refreshes, migrations, upgrades, data center projects, and infrastructure improvements.

· Perform data center activities including rack-and-stack, cabling, hardware replacement, labeling, and diagnostics.

· Maintain accurate infrastructure inventories, configurations, diagrams, standards, procedures, and technical documentation.

· Evaluate new technologies and identify opportunities to standardize, automate, improve performance, and reduce operational risk.

· Coordinate with vendors and provide technical guidance and mentoring to junior staff.

· Participate in on-call support and occasional travel to customers, or data center locations.

Minimum Qualifications (Education, Experience, Skills and abilities)

• Bachelor's degree in information systems, computer science, computer engineering, or a related field; equivalent combination of education, advanced certifications, training, and experience may be considered.

• Minimum of 5 years of progressive experience in enterprise networking and systems administration, preferably in a large or complex enterprise environment.

• Demonstrated senior-level experience administering Microsoft Windows Server and client operating systems, Active Directory, Microsoft 365, Azure, virtualization, VDI, and enterprise infrastructure.

• Experience with enterprise backup and recovery technologies, including Veeam or an equivalent enterprise backup platform.

• Experience troubleshooting hardware and software across diverse enterprise environments.

• Experience with identity and access management, Azure Active Directory/Entra ID, identity governance, least-privilege access, service principals, managed identities, and cloud infrastructure access management is preferred.

• Experience with Microsoft SQL Server and/or database infrastructure is preferred.

• Strong customer service, analytical, organizational, written, and verbal communication skills.

Ability to analyze complex technical problems, develop logical solutions, communicate technical information to non-technical audiences, and manage multiple high-priority projects in a fast-paced

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