Senior AWS WorkSpaces / EUC Engineer

Role: Senior AWS WorkSpaces / EUC Engineer
Experience: 7+ years overall IT experience with strong hands-on VDI/EUC experience
Primary Skill: Amazon WorkSpaces

Employment Type: Contract / Full-Time – TBD

Role Summary

We are looking for a Senior AWS WorkSpaces / End User Computing (EUC) Engineer with strong hands-on experience implementing, administering, supporting, and troubleshooting Amazon WorkSpaces and enterprise VDI environments.

The ideal candidate should have solid experience with AWS infrastructure, Microsoft Active Directory, Windows desktop environments, identity/access management, networking, security, and VDI technologies. Experience with Citrix, VMware Horizon, or Azure Virtual Desktop in addition to Amazon WorkSpaces is highly preferred.

Must-Have Skills

• Strong hands-on experience with Amazon WorkSpaces / AWS WorkSpaces
• Experience with VDI / End User Computing (EUC)
• Amazon WorkSpaces provisioning, configuration, administration, and troubleshooting
• AWS Directory Service, Microsoft Active Directory, and AD Connector
• Strong Windows 10/11 and Windows administration experience
• AWS services including VPC, IAM, EC2, CloudWatch, Security Groups, Route 53, and networking
• Experience with Group Policy (GPO)
• Authentication, SSO and MFA
• PowerShell or other scripting/automation experience
• Troubleshooting WorkSpaces connectivity, login, application, profile, and performance issues
• Understanding of enterprise security, access controls, encryption, monitoring, and logging

Key Responsibilities

• Design, deploy, configure, and administer Amazon WorkSpaces environments
• Provision and manage WorkSpaces users, directories, images, and bundles
• Manage integration between Amazon WorkSpaces and Active Directory / AWS Directory Service
• Troubleshoot desktop connectivity, authentication, performance, application, and user-profile issues
• Configure and support VPCs, subnets, routing, security groups, IAM, and related AWS networking
• Manage Windows desktop configurations, Group Policies, patches, and applications
• Implement appropriate security controls, MFA, encryption, monitoring, and access policies
• Automate repetitive administration activities using PowerShell and/or AWS automation tools
• Monitor WorkSpaces performance and availability and support incident/problem resolution
• Support VDI migrations and enterprise EUC transformation initiatives
• Create technical documentation, SOPs, architecture diagrams, and operational procedures
• Work with infrastructure, network, security, application, and service desk teams

Good-to-Have Skills

• Citrix Virtual Apps and Desktops
• VMware Horizon
• Azure Virtual Desktop (AVD)
• Amazon AppStream 2.0 / other AWS EUC services
• Microsoft Intune / endpoint management
• AWS CloudFormation or Terraform
• AWS certifications
• Experience with large enterprise WorkSpaces migrations or deployments

We strive to provide the highest quality recruitment, screening, and customer service to help grow exceptional teams as well as assist professionals advance in their desired careers. Integration is at the heart of digital transformation, and Our initiatives are designed to help customers across industries accelerate time to market with our agile workforce. Our Core team includes domain experts from multiple industries with thorough knowledge and understanding of the essential aspects of any IT demand.