Posted August 21, 2026
Facility & Services Support
Hired by Matrix
Austin, TX, US
Full Time
22.22USD per hour
Job Description
Job Description
At-a-Glance:
Are you ready to build your career by joining a multi-national MedTech organization. If so, our client is hiring a Facility & Services Support.
Position Type:
- Contract
- Onsite
Required
- Education:
- Bachelor's degree (any field)
- High School Diploma or equivalent
- Experience:
- Minimum 5 years of experience working in an office environment
- Skills:
- Strong computer proficiency
- Friendly, engaging, and professional customer-service personality
- Ability to manage multiple projects and priorities simultaneously
- Technical Skills:
- Microsoft Office Suite proficiency
- Comfortable using AI tools such as:
- Microsoft Copilot
- ChatGPT
- Similar AI productivity tools
Responsibilities:
- Facility & Services Support contractor will provide front-office and facility support services for the Austin site.
- Will serve as the first point of contact for visitors and employees while coordinating facility-related services and supporting day-to-day office operations.
- Role requires strong organizational skills, the ability to multitask, and a professional, customer-focused demeanour.
- Key Responsibilities
- Provide reception and front lobby support
- Respond to general office inquiries
- Coordinate facility services and related activities
- Support mail services, logistics, conferencing, printing/copying, archives, cleaning, and office moves
- Complete service calls and maintenance requests
- Purchase materials for facility installations, maintenance, and repairs
- Coordinate resources with internal teams and external service providers
- Assist with office relocation and furnishing activities as needed
- Maintain required documentation, incident reports, and service records
- Additional Responsibilities
- Serve as the first point of contact for visitors and employees entering the facility
- Coordinate facility services including mail, logistics, conference room support, archives, cleaning, and office services
- Track and document facility incidents, service requests, and maintenance activities
- Partner with internal teams and external vendors to ensure timely completion of facility-related tasks
- Procure materials and supplies needed for maintenance, repairs, and office operations
- Assist with office expansions, relocations, and furniture coordination
- Support the site's ongoing growth initiatives and occupancy needs as the Austin campus expands
