Billing Specialist - Remote

BILLING SPECIALIST

Location: Dublin, OH
Work Arrangement: Remote

JOB DESCRIPTION

• Research unmatched customer shipment transactions to determine the appropriate purchase order (PO) number and cost center allocation.
• Identify customer-specific behaviors and determine the root causes of billing and transaction issues.
• Develop and implement solutions to resolve identified issues and improve billing accuracy.
• Participate in daily and weekly billing team meetings to review performance metrics, outstanding issues, and workflow priorities.
• Maintain a productive, collaborative, and positive team environment that supports department goals and responsibilities.
• Demonstrate knowledge of financial processes, systems, internal controls, and related billing work streams.
• Respond to non-standard requests from vendors and customers and provide accurate, timely resolutions.
• Review billing-related information and transactions to ensure accuracy and compliance with established processes.
• Collaborate with internal teams and external customers or vendors to resolve discrepancies and support efficient billing operations.

CRITICAL INFORMATION

• This is a fully remote position.
• The role requires strong attention to detail, analytical problem-solving skills, and the ability to manage billing issues independently.
• Employees must be comfortable working with financial information, billing systems, transaction data, and customer/vendor inquiries.

If you are interested, please reach out to Chin Yang at A-Line Staffing.