Benefits Administrator

Leave of Absence & Benefits Specialist

Pay: $29/hour
Location: Onsite in North Kingstown, RI

Position Overview

We are seeking an experienced Leave of Absence & Benefits Specialist to support employee leave administration, ADA accommodations, and benefits-related processes. The ideal candidate will have approximately 4 years of hands-on leave of absence experience, including strong knowledge of FMLA and ADA regulations.

This position will serve as a key point of contact for employees, managers, payroll, benefits vendors, and third-party leave administrators throughout the leave and return-to-work process.

Key Responsibilities

• Administer and coordinate employee leaves of absence, including FMLA and other applicable federal and state leave programs
• Support the ADA accommodation and interactive process
• Communicate with employees and managers regarding leave eligibility, documentation, status, and return-to-work requirements
• Partner with third-party leave administrators (TPAs) to ensure leaves are processed accurately and efficiently
• Coordinate with Payroll, Benefits, HR, and external vendors regarding employee leave matters
• Track leave cases, required documentation, deadlines, and return-to-work information
• Assist with benefits reconciliations and resolve discrepancies as needed
• Maintain accurate and confidential employee leave and benefits records
• Provide responsive and professional customer service to employees throughout the leave process
• Assist with workers' compensation matters as needed
• Ensure leave administration practices remain compliant with applicable policies and regulations

Qualifications

• Approximately 4+ years of Leave of Absence and ADA experience preferred
• Strong working knowledge of FMLA, ADA, and related leave regulations
• Experience managing or supporting the ADA accommodation process
• Previous experience working with a third-party leave administrator
• Benefits administration and/or benefits reconciliation experience
• Workers' compensation experience is a plus
• Strong written and verbal communication skills
• Excellent customer service and employee-relations skills
• Ability to communicate effectively with employees, managers, payroll teams, and benefits vendors
• Strong attention to detail, organization, and ability to manage multiple leave cases simultaneously
• Proficiency with Microsoft Office, including Word, Excel, and Outlook
• Ability to handle sensitive and confidential employee information professionally

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