Office Coordinator / Administrative Assistant

About the Company:

Perma Jack is a locally owned and operated foundation repair and basement waterproofing company serving the St. Louis area for over 50 years. We take pride in delivering high-quality solutions and an outstanding customer experience to homeowners and businesses.

Schedule:

Monday–Friday | 8:00 AM – 5:00 PM

Job Summary:

We are seeking a reliable, organized, and proactive Office Coordinator to support daily operations. This role is critical to keeping our office running smoothly by coordinating between customers, sales, and field crews.

This is a high-impact position with opportunity for long-term growth. We are looking for someone dependable who can step in and bring stability to our office team.

Compensation and Benefits:

• Competitive pay based on experience
• Stable, full-time schedule (no weekends)
• Opportunity to grow with a well-established local company
• Supportive, team-oriented environment

Responsibilities:

• Answer incoming calls and provide excellent customer service
• Schedule appointments for estimates, service calls, and job installations
• Coordinate calendars for sales reps and field crews
• Enter and maintain customer information in company systems
• Prepare job files, contracts, and basic paperwork
• Communicate with customers regarding scheduling, updates, and follow-ups
• Assist with invoicing, payments, and general administrative tasks
• Support office operations and help keep workflows organized and efficient

Qualifications:

• Strong reliability and consistent attendance (this is critical)
• Excellent communication and customer service skills
• Highly organized with strong attention to detail
• Ability to multitask and manage a fast-paced environment
• Previous administrative, dispatch, or office experience preferred
• Experience in construction, home services, or scheduling is a plus

Headquartered in Tupelo, MS, Wise Staffing Group is a full-service human resources company specializing in temporary and career staffing with an emphasis on providing excellent customer service. Wise Staffing Group become one of the largest staffing services in the Southeast United States. Since 1987, we have proven to be one of the most respected providers of innovative staffing solutions. We have developed and offer industry leading services that provide dependable, qualified workers. Each office sets and maintains the same high standards of operation and ongoing commitment to quality services. We consistently work toward superior performance in fulfilling client needs.