Pier Dept Clerical

• Prioritize and coordinate the scheduling, tracking, and movement of shipments and containers from the Ports of Long Beach and Los Angeles.
• Monitor container status, availability, pickup schedules, and delivery timelines to support efficient daily operations.
• Maintain accurate and up-to-date records of shipments, containers, appointments, pickups, deliveries, and other transportation-related activity.
• Perform ongoing data entry and recordkeeping to ensure all shipment and container information is properly documented and easily accessible.
• Organize electronic files, reports, shipment records, and supporting documentation in accordance with company procedures.
• Relay important shipment updates, scheduling changes, delays, and other operational information to the appropriate team members in a timely and professional manner.
• Communicate effectively with drivers, dispatchers, warehouse personnel, customers, terminals, and other parties regarding shipment and container status.
• Track and follow up on pending shipments and containers to ensure deadlines and scheduled appointments are met.
• Identify potential delays, scheduling conflicts, or discrepancies and promptly communicate issues to the appropriate personnel.
• Verify shipment and container information for accuracy and make necessary updates to internal tracking systems and reports.
• Assist with preparing and maintaining daily, weekly, and other operational reports as required.
• Maintain organized and accurate records while handling a high volume of information in a fast-paced work environment.
• Prioritize multiple assignments and follow up on outstanding items to ensure operational needs are completed within established deadlines.
• Work closely with the operations and transportation teams to support the efficient flow of information and daily shipment activity.
• Maintain professional communication and confidentiality when handling company, customer, and shipment information.

• Proficient in Microsoft Word and Excel.
• Strong computer and data-entry skills with a high level of accuracy.
• Bilingual in English and Spanish.
• Knowledge of port terminal operations, systems, and procedures.
• Ability to navigate terminal websites and systems to obtain and update container information.
• Strong organizational and recordkeeping skills.
• Excellent written and verbal communication skills.
• Ability to multitask and prioritize responsibilities in a fast-paced environment.
• Strong attention to detail and ability to maintain accurate records.
• Ability to work independently as well as collaboratively with operations, transportation, and administrative teams.

Our goal at Empire Workforce Solutions is to enrich people’s lives by connecting them with meaningful employment. While our reach is nationwide, our recruiters have intimate knowledge of local markets, which allows us to find the ideal pairing of employer and employee.

As a visionary workforce solutions company, Empire understands the critical role work plays in life. We help individuals develop their careers through planning, coaching, training and optimized search and placement. We assist companies small and large to find the people who will take them to the next level and beyond.

At Empire, we believe everyone should be treated royally. Through our knowledge, expertise and state-of-the-art resources, we can help you navigate the complex and often overwhelming task of finding employees, or employment. With our specialty divisions, we have a team that will help you fulfill your needs.