Patient Scheduler
Job Description
Fast paced dermatology practice with 3 locations (Tinley Park, New Lenox and Palos Heights) is seeking knowledgeable individuals with a strong work ethic and attention to detail who can learn quickly and multi-task.
As a patient scheduler you are the first impression of the practice when patients call in, this makes your role extremely important. Having a positive attitude, great phone demeanor and possessing patience is a must.
Main functions of a Patient Scheduler
- Greet patients upon calling in
- Schedule patients for appointments following practice protocols.
- Process referrals by registering patients and reaching out to schedule an appointment.
- Reschedule patients as needed due to provider schedule changes
- Process patient recalls / reminders when they are due for a follow up visit including mailing out notices.
- Review and respond to patient scheduling emails, text messages and voicemails.
- Run insurance verifications
- Collect demographic data and register patients
Requirements
- Pleasant demeanor (you are the first impression of the practice)
- Reliable work ethic
- Strong attention to detail
- Ability to work Saturday rotation (7am to 12pm)
We provide paid training and employee discounted services along many other benefits.
Dermatology Associates is a group of board-certified and highly trained medical professionals committed to providing every patient with the highest level of patient-centered care.
Our dedication to this goal and to our mission is reflected throughout our practice by a simple word that guides our daily efforts: CARE.
C – Compassion
We treat every patient, family member, and colleague with kindness, empathy, and understanding.
A – Accountability
We take ownership of our responsibilities and are committed to doing what is right for our patients and our team.
R – Respect
We value every individual and foster an environment built on professionalism, dignity, and teamwork.
E – Excellence
We strive for the highest standards in clinical care, service, and everything we do.
At Dermatology Associates, our people are at the heart of our success. We seek only the highest-quality candidates who share our commitment to CARE and who are passionate about making a meaningful difference in the lives of our patients.
If you are dedicated, compassionate, professional, and committed to excellence, we invite you to join our team.
