Personal Injury Case Manager
Job Description
Job Title: Personal Injury Case Manager
Location: Encino, CA 91436 Employment Type: | Direct Hire
Schedule: In-Person
About the Opportunity:
W3Global's client is seeking an experienced Personal Injury Case Manager to join their team in Encino, California.
This is an excellent opportunity for a compassionate, organized, and detail-oriented professional who understands the personal injury claims process and can confidently manage cases from initial client contact through demand preparation.
Prior personal injury case management experience is required.
Position Overview:
The Personal Injury Case Manager will serve as a primary point of contact for clients throughout the personal injury claims process. This individual will work closely with clients, medical providers, insurance companies, and internal team members to ensure cases are properly investigated, documented, organized, and progressed.
The ideal candidate will combine strong case management skills with exceptional communication, follow-up, and customer service abilities.
Key Responsibilities:
Maintain consistent and proactive communication with clients and medical providers.
Serve as a trusted resource for clients throughout the personal injury claims process.
Fully investigate, gather, and analyze relevant case information.
Investigate and resolve liability issues and confirm applicable insurance coverage.
Manage all aspects of property damage claims, including:
Rental reimbursement
Loss of use
Total-loss claims
Other property damage matters
Coordinate and confirm client medical appointments.
Request, obtain, and organize medical records, reports, notes, and medical bills.
Organize and maintain accurate, complete case files.
Prepare case files for demands and ensure all necessary documentation is included.
Maintain detailed records and follow up consistently on outstanding items.
Provide compassionate, professional, and empathetic service to clients throughout their case.
Collaborate effectively with attorneys and other members of the legal team.
What We're Looking For:
Prior Personal Injury Case Management experience is required.
Bilingual in Spanish is required.
Minimum 2 years of customer service experience.
Highly organized with the ability to prioritize and manage multiple cases.
Excellent follow-up and time-management skills.
Strong written and verbal communication skills.
Exceptional customer service and client-relations abilities.
Extremely detail-oriented and meticulous.
Ability to work independently while maintaining a strong team-player mentality.
Kind, compassionate, patient, and empathetic approach when working with clients.
Ability to manage sensitive client information with professionalism and discretion.
Benefits:
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Paid Time Off
Why This Opportunity?
This is an opportunity to join a professional personal injury practice where your experience directly impacts clients who are navigating what can often be a difficult and stressful period in their lives.
If you have personal injury case management experience, are fluent in Spanish and English, and take pride in providing exceptional client service while staying highly organized, we'd like to hear from you.
Apply today to be considered for this Full-Time, Direct-Hire Personal Injury Case Manager opportunity in Encino, CA.
W3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more.
We’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.
Our Services
W3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.
We specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.
We are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.
Our Expertise
W3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs.
As a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.
