Travel Coordinator/Representative

Job Description:

• The primary role of the Contractor Travel and Relations Coordinator is to manage and book all travel accommodations for the network of 7,000+ independent contractors who support onsite events on behalf of the Health and Wellness Services division.

• This position also includes secondary functions to support the Health and Wellness Division contractors with answering process and policy questions specific to items that are field related and will partner with the Event Specialist team to support any necessary staffing or administrative tasks as needed.

• The overall purpose of this role is to deliver excellent customer service to our field contractors through their interactions with booking/securing their clinic travel or overall field operations.

• Manage and book all travel accommodations for independent contractors , including delivery of contractors itinerary through email, using 3rd party vendor sites

• Responsible for making changes, addendums, refunds, and cancellations for all subcontractor travel

• Adhere to corporate guidelines of standards of travel, including budget constraints, quality of hotel properties, partnering with various travel companies to supply services to our clients (including corporate contacts for commercial vendors such as Hertz and Avis)

• Responsible for managing budget in coordination with the Program Management team, including invoicing and reconciliation.

• Enforces the Travel Guidelines as provided to all contractors when booking travel

• Ability to take off hours phone calls for travel escalations and fixes when needed

• Enforces/references the corporate flight agreement for contractors before booking any airfare

• Utilize the corporate credit card to maintain accurate records of purchase for all clients which includes keeping a master tracking grid up to date with accurate records to ensure accurate reconciliation at month end

• Assisting with answering questions regarding contractors scheduled assignments or portal access

• Assisting with scheduling and assigning contractors to their clinic based on the direction of the Event Specialist Team

• Participates frequently with other members of the Health and Wellness Staffing team to complete to new projects or assignments as needed, depending on workload and seasonality

Qualifications:

• Education Preferred: Bachelors degree from an accredited college or university preferred or equivalent experience

• 1-3 years relevant experience; past corporate travel coordination or booking experience preferred

• Ability to demonstrate effective customer service behaviors, including strong written and verbal communication (including excellent phone skills)

• Must be highly organized with strong attention to detail

• Self-starting and able to prioritize own time

• Able to work in a fast-paced environment, multi-task and prioritize responsibilities

• Able to work effectively with other departments as a team player

• Knowledge of Microsoft Office applications, including Word and Excel

• Candidates must be flexible with their schedule.

• Opportunities to work certain weekends and extended hours will be available

• Shift/Time Zone: Monday-Friday 8am-5pm CST

Benefits:

Healthcare Insurance: Synectics offers eligible employees and their dependents healthcare coverage through BlueCross BlueShield of Illinois. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics. Premiums are subsidized by Synectics.

Dental Insurance: Synectics offers eligible employees and their dependents a dental plan through MetLife. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.

Vision Insurance: Synectics offers eligible employees vision insurance through VSP. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.

401(k) Plan: The Synectics Inc. Investment Savings Retirement Plan. Synectics offers all employees who are 21 years of age or older the opportunity to invest in the 401(k) Plan on the first of the month following at least 1 calendar year after employment begins.

Synectics is an equal opportunity employer.

Synectics is a leading staffing and workforce solutions company dedicated to connecting exceptional talent with top organizations. We specialize in IT, engineering, finance, healthcare, and professional services recruitment, offering both contract and permanent staffing solutions. With a people-first approach, we focus on understanding the unique needs of our clients and candidates to create long-term, successful matches. Our mission is to empower businesses with the right talent while helping professionals achieve rewarding career opportunities