Data Specialist and customer service specialist

For those who want to keep growing, learning, and evolving. We at Kelly® hear you, and we’re here for you! We’re seeking a Data Specialist (Dental Provider Support) to work at a leading healthcare organization in Lincoln, NE. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity.

• Competitive pay rate at $19.00/hr in a growing healthcare organization.
• Positive and collaborative work environment with a strong commitment to professional development.
• Opportunity to directly impact provider and member experience by supporting credentialing and contract management.
• Gain exposure to the latest in dental network operations, compliance processes, and industry regulations.

• Acting as the main point of contact for dental providers regarding participation status, credentialing, and contract-related questions via email or phone.
• Processing new provider applications, credentialing requests, and changes to provider records.
• Responding to provider and member inquiries via phone, email, and voice mail with professionalism and accuracy.
• Managing queue-based tasks including provider adds, terminations, fee schedule updates, and contract maintenance.
• Reviewing and submitting audits to ensure documentation meets compliance and credentialing standards.
• Supporting assigned groups by managing all communications and requests.
• Collaborating with internal departments and network leasing partners to ensure data consistency and proper contract loading.
• Investigating and helping resolve complaints from providers and members, coordinating with Compliance when necessary.
• Attending team meetings and staying current on internal processes, policies, and industry regulations.

• Have experience in customer service, provider support, or data management—especially in a healthcare or dental environment (preferred).
• Possess strong communication skills with the ability to manage email, phone, and voicemail inquiries efficiently.
• Demonstrate attention to detail and are comfortable handling queue-based responsibilities.
• Are adept at collaborating with internal departments and external partners.
• Are organized, proactive, and can work independently as well as part of a team.
• Are eager to stay up-to-date on processes, policies, and industry regulations.

Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.

Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be a Data Specialist (Dental Provider Support) today!