IT Manager
Job Description
We are looking for an IT Manager to oversee the performance, security, and ongoing advancement of technology services in Windsor, Connecticut. This role partners with organizational leadership to shape practical technology strategies, support daily operations, and improve the end-user experience. The position also guides infrastructure planning, enterprise systems oversight, and service delivery through internal staff and external providers.
Responsibilities:
• Direct day-to-day IT operations to maintain dependable, secure, and efficient technology services across the organization.
• Manage infrastructure, core systems, and hardware resources while promoting stability, performance, and business continuity.
• Coordinate cybersecurity efforts by working with internal stakeholders and external partners to reduce risk and support compliance obligations.
• Lead technology initiatives from planning through execution, including cross-functional implementations, timelines, and stakeholder communication.
• Oversee vendor relationships, service expectations, and contract-supported work to ensure quality delivery and strong operational support.
• Administer IT asset tracking, system lifecycle planning, and budgeting activities to support effective resource allocation.
• Collaborate with leadership to align technology priorities, investments, and services with organizational goals and user needs.
• At least 3 years of experience in IT operations, infrastructure leadership, or a closely related technology management role.
• Hands-on knowledge of Active Directory, Microsoft Windows Server, and enterprise backup solutions.
• Demonstrated ability to manage external vendors, service providers, and technology-related contracts.
• Working knowledge of infrastructure management principles, including system reliability, security, and support operations.
• Proven project management experience leading IT initiatives with cross-functional teams and multiple stakeholders.
• Strong communication and organizational skills with the ability to balance strategic planning and day-to-day operational needs.
