Company Snapshot
Born in Miami more than a quarter of a century ago, Tuuci is the global leader in premium shade and placemaking products for hospitality, commercial, and residential outdoor settings. From locations in North America, Europe, and Asia, our teams strive to meet and exceed the Tuuci vision: to help people live their best life outdoors through inspiring design, enduring performance, and joyful service. We work in a fun, fast paced, and diverse environment in which close collaboration and the spirited exchange of ideas are encouraged. Our culture supports our vision by encouraging creativity, driving excellence, and supporting personal growth and development.
Position Summary
The Production Planning Manager / Master Scheduler is responsible for developing and executing comprehensive production schedules that align customer demand, inventory objectives, and manufacturing capacity across Tuuci’s global operations.
This role serves as the critical link between sales forecasts and production execution, ensuring optimal resource utilization while consistently meeting delivery commitments in Make-to-Order (MTO), Assemble-to-Order (ATO), and Engineer-to-Order (ETO) manufacturing environments.
Essential Duties & Responsibilities
- Develop and maintain master production schedules across all product lines, balancing customer requirements with manufacturing capacity and material availability
- Lead production planning for MTO, ATO, and ETO environments, including custom shade structures, parasols, cabanas, and pergolas
- Serve as the functional Subject Matter Expert (SME) for Infor CloudSuite Industrial (CSI SyteLine), leading the transition from offline planning tools to fully integrated ERP-based scheduling
- Act as architect of the digital planning environment by optimizing ERP logic, parameters, and automation to support complex workflows
- Strategically configure and continuously optimize CSI SyteLine MRP and Advanced Planning & Scheduling (APS) modules (safety stock, lead times, lot sizes, time fences)
- Establish and enforce data governance standards; audit Item Masters, BOMs, and Routings to ensure clean, accurate planning data
- Identify and implement opportunities to automate manual planning activities, eliminating reliance on spreadsheets
- Develop and maintain Standard Operating Procedures (SOPs) for ERP usage within the planning function
- Train cross-functional teams (Procurement, Production, Sales) on proper system usage to ensure accurate data flow and financial integrity
- Serve as primary liaison with IT and external consultants for ERP upgrades, patches, and troubleshooting
- Ensure production transactions (work orders, material issues, labor reporting, inventory adjustments) are accurately configured to post to the correct General Ledger accounts
- Partner with Sales and Customer Service to establish realistic delivery commitments and manage customer expectations
- Monitor production KPIs, identify bottlenecks, and drive continuous improvement initiatives
- Coordinate with Procurement to align material availability with production schedules while minimizing inventory carrying costs
- Collaborate with Engineering to integrate new product introductions and engineering changes into planning processes
- Lead demand forecasting and contribute to capacity planning and capital investment decisions
- Lead cross-functional initiatives to implement best practices in production planning and system enhancements
- Support new product launches and special projects requiring complex scheduling coordination
- Provide regular reporting to senior leadership on production performance, capacity utilization, and delivery metrics
Education & Qualifications
Required
- Bachelor’s degree in Operations Management, Supply Chain Management, Industrial Engineering, or a related field
- Minimum of 5 years of experience in production planning and master scheduling
- Proven experience in MTO, ATO, and ETO manufacturing environments
- Strong proficiency with integrated ERP systems and planning modules
- Deep technical understanding of MRP/APS logic and parameter configuration
- Experience with demand forecasting, capacity planning, and inventory management
- Excellent analytical, problem-solving, and decision-making skills
- Strong leadership capabilities and cross-functional influence
- Excellent communication and interpersonal skills
- Hands-on experience with Infor CloudSuite Industrial (CSI SyteLine)
Preferred
- APICS certification (CPIM, CSCP, or CLTD)
- Experience in custom manufacturing or architectural products
- Advanced Excel and data analytics skills
- Lean Manufacturing or Six Sigma certification
- Experience supporting global or multi-site manufacturing operations
Tuuci Offers
- Welcoming, friendly work environment
- Culture that values diversity of thought and collaboration
- Support for professional growth and development
- Dynamic team of creative and talented professionals
- Opportunity to make an immediate and meaningful impact
- Competitive health benefits, 401(k) with company match, paid holidays, sick time, and personal days
About Tuuci
For more than 26 years, Tuuci® has revolutionized outdoor living spaces with durable, innovative shade and furniture featuring nautically inspired designs. Founded by Dougan Clarke in 1998, the Ultimate Umbrella Company, Inc. (simply known as "Tuuci") was born from his seaside roots in Miami, where Clarke began his career as a marine outfitter for high-performance yachts.
With a keen eye on design and a passion for form and function, Clarke applied his craftsmanship to the shade industry to create Tuuci's unique brand of marine-grade shade architecture. Today, Tuuci's distinctive, award-winning parasol designs, luxury indoor-outdoor furniture, cabanas, pergolas, and space-making accessories are experienced around the world and sought by leading design professionals within the commercial, hospitality, and residential design communities.
Globally headquartered in Miami, the company owns two additional manufacturing centers in Northern Europe and Southeast Asia, and operates showrooms in Miami, Chicago, Atlanta, and The Netherlands.
Tuuci's sense of community is a cornerstone of the company's foundation, providing charitable outreach across a host of environmental and humanitarian concerns. The company's mission is to help people live their best life outdoors through inspiring design, enduring performance, and joyful service.
Production Planning Manager