Assignment Coordinator

AboutPalmHealthResources:

PalmHealthResourcesisaleadinghealthcarestaffingfirmspecializinginplacingtop-tierhealthcareprofessionalsacrossawiderangeofspecialtiesandhealthcaresettingsnationwide.Wearepassionateaboutconnectingexceptionaltalentwithexceptionalcareopportunitiestomeetthedynamicneedsofhealthcarefacilitiesandprofessionals.

JobSummary:

TheAssignmentCoordinatorplaysacrucialroleinsupportingandworkingcloselywiththeCEO&recruitingteaminthedailyoperationsofourstaffingprocess.Thispositionisresponsibleforcoordinatinghealthcareprofessionalassignments,ensuringsmoothonboarding,maintainingaccurateschedules,andservingasaliaisonbetweenclients,candidatesandrecruiterstoensureseamlessstaffingoperations.Youwillorganizesales-relateddocumentationandprovideadministrativesupporttoourrecruiters.Theidealcandidatewillhaveexcellentorganizationalskills,strongattentiontodetail,senseofurgency,andtheabilitytomultitaskinafast-pacedenvironment.

Key Responsibilities:

• Coordinate and manage healthcare professional assignments across various facilities nationwide.
• Serve as the main point of contact for clients and assigned providers during active assignments.
• Monitor staffing needs and proactively match qualified professionals to open assignments.
• Maintain accurate and up-to-date records of candidate placements, compliance documentation, and assignment details in the applicant tracking system (Salesforce).
• Create & send out all candidate confirmation letters to the candidates for review and signature within 24 hours of receiving the offer. Conduct daily follow-ups with candidates to manage any questions about the placement and ensure that the confirmation is signed by candidate in a timely manner.
• Review and process all pending placement orders, extension requests, and team documentation into the database.

• Collaborate with recruiters and credentialing teams to ensure providers meet all client-specific requirements and deadlines.
• Communicate assignment details clearly to providers, including schedules, responsibilities, travel logistics, and facility expectations.
• Track contract start/end dates and manage timely renewals, extensions, or replacements as needed.
• Troubleshoot assignment-related issues and resolve conflicts quickly and professionally.
• Ensure client satisfaction by maintaining strong communication and providing timely updates.
• Assist with timesheet tracking, payroll coordination, and invoice follow-up as needed.
• Assist with other administrative duties that may go out of the scope of the day-to-day role and assist with other projects.

Qualifications:

• 12 years of experience in healthcare staffing, scheduling, or a similar administrative/coordination role (preferred).
• Strong organizational and multitasking skills in a fast-paced environment.
• Excellent communication and interpersonal abilities, both written and verbal.
• Proficient in Microsoft Office Suite and applicant tracking systems (experience with Salesforce a plus).
• Strong calendar & time management skills
• High attention to detail and a commitment to data accuracy.
• Strong sense of urgency
• Ability to build strong working relationships with both healthcare professionals and facility clients.
• Problem-solving mindset with a proactive approach to addressing challenges.

Preferred Traits:

• Customer-service oriented with a positive, can-do attitude.
• Self-motivated, dependable, people-centric and team-oriented.
• Comfortable with high-volume coordination and tight deadlines.
• Knowledge of credentialing or compliance in healthcare is a plus.

Why Join Palm Health Resources?

• Work with a collaborative and passionate team in a growing industry.
• Make a meaningful impact by ensuring quality care through effective staffing.
• Fast-growing healthcare staffing company with a collaborative team environment.
• Opportunity to work directly with leadership and make an immediate impact.
• Career growth opportunities within healthcare staffing and recruiting.