Operations Coordinator
Job Description
Network Connex has been serving the telecom industry for more than 20 years, Network Connex accelerates the performance of fiber and wireless network service providers, data center operators, hyperscale cloud companies, cable MSOs, utilities, government entities, and Fortune 500 enterprises. We offer a full range of turnkey capabilities through seasoned professionals in all ranks to provide our customers with a competitive edge in today’s rapidly evolving markets. Our services include state-of-the-art design and engineering; wireless and fiber construction; fiber placement, testing, and acceptance; construction management; and integration.
In addition to competitive base pay, Network Connex offers a robust set of benefits from health, dental, vision, short & long-term disability and more. What sets us apart is you are eligible to participate in our benefits programs the first of the month following your start date. One of the shortest benefits eligibility waiting periods in the industry!
Our Vanguard 401(k) plan comes with a 5% company match, which you are immediately vested in, and you can start participating at the same time as all the other benefits! We have 10 (ten) paid company holidays, a generous PTO (Paid Time-Off) accrual schedule, and robust health & wellness programs that can help you earn discounts on your health premiums and more! We go beyond base compensation and give you total rewards!
Job Summary: This position ensures smooth day-to-day business operations by managing logistics, coordinating teams, and providing administrative support. This individual will closely monitor logistics and data in defining requirements/solutions for the operation and ensuring that performance commitments are met. Special projects may be assigned as well as other tasks.
Job Duties and Responsibilities:
- Updating and organizing operational data via data entry in external systems and shared drives.
- Work with managers on day-to-day coordination of projects and job workflows.
- Collect and consolidate information from multiple team members to drive tasks to completion.
- Collaborate with operations and project management teams to ensure deadlines are met.
- Ability to work independently on open action items and drive to completion.
- Division Specific Special Tasks may be assigned as needed.
Market Specific Duties and Responsibilities:
- Responsible for data entry, updates, tracking & maintenance for the life of open projects.
- Gathering close-out package information and consolidating via data entry may be required as needed.
- Providing market support to project management team may be required as needed.
Job Knowledge, Skills, and Abilities:
- Knowledge of project financials and impacts.
- Experience submitting utility tickets/lane closure and traffic system updates.
- Excellent written and oral communication skills.
- Strong interpersonal skills are essential, as well as having a strong work ethic.
- Excellent organizations and time-management skills to handle multiple priorities.
- Analytical skills be detailed oriented and highly organized, with the ability to prioritize multiple complex tasks.
- Exceptional Microsoft Office skills, especially MS Excel, Word, and Outlook. NetSuite experience a plus.
Education and Experience:
- 1-3 years of previous experience in telecommunications is preferred.
- Ability to read and write in English.
- Associate degree, Real Estate license, or equivalent work experience.
Physical Requirements:
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
Network Connex provides a comprehensive benefits package including 401(k), health, dental, vision, life, and disability insurance. Network Connex is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, or national origin. Upon acceptance of an offer, all candidates will be required to pass a background check and drug screening.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
