Mobile Veterinary Clinic Coordinator

Patty Baker Humane Society Naples (PBHSN), Southwest Florida's state-of-the-art no-kill shelter, is seeking candidates for the position of Mobile Veterinary Clinic Coordinator. The MVC Coordinator is responsible for the day-to-day operations and coordination of PBHSN's Mobile Veterinary Clinic program. This position serves as the primary point of contact for scheduling, client communications, inventory management, and program logistics. The Coordinator works collaboratively with the Community Services Coordinator to build community partnerships and expand access to affordable veterinary services throughout Collier County.

Responsibilities
Program Operations

• Schedule mobile clinic appointments and manage calendar to maximize clinic utilization and community reach
• Conduct client intake conversations to assess needs and determine appropriate services
• Coordinate with veterinary staff to ensure clinic readiness for scheduled appointments
• Provide excellent customer service while maintaining empathy and professionalism with clients from diverse backgrounds and income levels

Inventory & Supply Management

• Maintain accurate inventory of all medical supplies, medications, and equipment for the mobile clinic using Pulse inventory management system
• Monitor stock levels and proactively order supplies before depletion to ensure uninterrupted service
• Establish and implement inventory tracking systems to prevent waste and ensure cost efficiency
• Coordinate with vendors for ordering, delivery, and receipt of supplies
• Ensure proper storage and handling of medications and controlled substances in accordance with regulations

Mobile Clinic Operations

• Safely operate mobile clinic vehicle to and from community locations throughout Collier County
• Perform routine vehicle inspections and coordinate maintenance as needed
• Set up and break down mobile clinic equipment at off-site locations
• Maintain all equipment in proper working order and report maintenance needs promptly
• Ensure compliance with safety protocols and regulations during transport and operations

Community Engagement & Program Development

• Work closely with Community Services Coordinator to identify underserved communities and partnership opportunities
• Assist in building relationships with community organizations, churches, housing complexes, and other partners throughout Collier County
• Participate in outreach events to promote mobile wellness clinic services
• Contribute ideas for program improvement and expansion

Requirements

• Ability to drive the MVC bus (non-CDL)
• High school diploma or equivalent required
• Associate's degree or higher in animal science, veterinary technology, business administration, or non-profit management preferred
• Minimum 1-2 years experience in animal welfare, veterinary clinic, or animal shelter setting preferred
• Valid Florida driver's license with clean driving record
• Ability to work weekends
• Experience in customer service, program coordination, or administrative role required
• Experience with inventory management or supply chain coordination a plus
• Non-profit experience strongly preferred
• Excellent organizational skills with strong attention to detail
• Strong written and verbal communication skills with ability to communicate compassionately with diverse populations
• Ability and willingness to learn new systems including:
• ShelterLuv (shelter management software)
• Pulse (inventory management system)
• Google Voice (phone/communication system)
• Problem-solving skills and ability to handle multiple tasks simultaneously
• Professional phone manner and ability to de-escalate difficult situations
• Cultural competency and ability to work with diverse communities
• Bilingual (English/Spanish) strongly preferred

Physical Requirements The following physical requirements are considered essential to this position:

• The ability to see at approximately 20/20 vision with or without assistive devices
• The ability to hear or read lips with or without assistive devices
• The ability to use arms, hands, and fingers, including fine motor movements
• The ability to independently lift up to 40 lbs

Personnel in this position can expect to engage in moderate physical labor, including but not limited to bending, stooping, crouching, pushing, pulling, and lifting, as well as sitting or standing for long periods of time.

Pay and Benefits:

• $20/hr. Paid weekly.
• Paid time off and Holiday Pay
• Medical, dental, vision insurance
• Paid parental leave
• Retirement plan available, matching funds after 1 year
• Significant discounts on veterinary services

Candidates must be authorized to work in the United States. PBHSN is an equal opportunity employer.

Application Instructions:

• Apply online at https://pbhsnaples.org/careers
• All communication with candidates will be over email and/or text - check your spam folder!
• If you have technical issues or questions, please email [email protected]
• No phone calls or walk-ins please