Master Tailor, Sid Mashburn Atlanta

WHAT IS THE BRAND?Mashburn is an Atlanta-based apparel and lifestyle brand founded in 2007. The company designs, manufactures, and markets a nationally recognized assortment of menswear (Sid Mashburn) and womenswear (Ann Mashburn), and other high-quality, iconic brands. Mashburn aims to be the best in American style and service... a brand that offers luxury-quality product at accessible prices, delivered with a memorable customer experience, and driven by a deeply personal brand voice that expresses the passion and inspiration of our founders.WHAT IS THE JOB? As the Master Tailor for our Atlanta shop, you will be responsible for hiring, managing and executing the overall strategy of our tailor shop. Using your experience, technical knowledge and ability to lead and manage you'll provide a world-class experience to our team and our customers. You'll have an understanding of the equipment & the processes of making our garments along with a strong familiarity with the necessary materials, manpower and the management to run a successful tailor shop. This job requires you to be a resident of the Atlanta, GA area to be considered for the position.WHAT ARE THE RESPONSIBILITIES? Manage the team and operational functions of the tailor shopHire, train and lead a team of world-class tailorsComplete alterations as neededOversee customer fitting and measurement for all alterations and made-to-measureProvide continuous ongoing training and feedback to all of the shop staffManage the workflow of all garments to meet expectation for turnaround timeAssist in the resolution of customer issuesPartner with the leadership team of the shop to ensure compliance with all alteration policiesWHAT ARE THE ESSENTIAL SKILLS? Management Skills:Build effective teams by sourcing ideal team members for our tailor teamMaintain an effective schedule for the Tailoring TeamManage the workflow of alterations to ensure timely delivery of all alterationsEnsure operational effectiveness of the alteration team by monitoring processes and suppliesAnalyze information and evaluate results to choose the best solutions and solve problems in a timely mannerDevelop and maintain a world-class team by encouraging and building mutual trust, respect, and cooperation among team membersGuide, direct & motivate the Tailoring Team and other shop associates through coaching and feedback while setting standards and monitoring performancePartner with the shop's leadership team to provide guidance and advice to benefit the company, the customer and the employeesAdministrative Skills:Ensure accuracy and completion of all forms, files and records for alterationsDocument Tailor productivity using company toolsCritical Thinking Skills:Use logic and reasoning to identify the strengths and weaknesses of the team, processes and products, and provide alternative solutions, conclusions & approaches to problemDevelop specific goals and plans to prioritize, organize, and accomplish your and the team's work.Assess the value, importance, or quality of products, services and peopleTechnical Skills:Maintain up-do-date knowledge on all aspects of tailoring and alterationsHave a working knowledge of the mechanical equipment required and ability to troubleshoot issues for quick resolutionUnderstand and demonstrate mastery of all aspects of tailoring operations, including but not limited to:DrapingPattern CuttingAlteringSpreadingCuttingInspectingHand and machine sewingMeasuring customer for sizeFittingQuality ControlPattern makingHigh-level fabric knowledgeThis position is onsite at our Atlanta, GA headquarters.Compensation will be based on relevant experience and required skills for the role.