Care Coordinator
Job Description
Client Services & Community Relations Coordinator
Care at Home Michigan LLC
Salary: $48,000- $55,000 per year + Healthcare Benefits + Mileage Reimbursement + Bonus Opportunities
Care at Home Michigan is a growing Home Help agency dedicated to helping seniors and individuals with disabilities remain safely in their homes. We are seeking an energetic, outgoing, and highly organized professional who enjoys building relationships, coordinating care, and representing the agency in the community.
This is an excellent opportunity for someone who enjoys working with people, solving problems, and making a meaningful impact while helping grow a rapidly expanding healthcare organization.
What You'll Do
Client & Care Coordination
Coordinate services for new and existing clients.
Communicate regularly with clients, families, caregivers, and case managers.
Track authorizations and ensure services are implemented promptly.
Resolve client concerns and service issues.
Maintain accurate client records and documentation.
Community Relations & Business Development
Build and maintain relationships with case managers, social workers, discharge planners, and community organizations.
Conduct regular in-person visits to referral sources throughout the community.
Attend networking events and provider meetings.
Represent Care at Home Michigan professionally in the field.
Help grow the agency through strong community partnerships and referral development.
Administrative & Billing Support
Assist with Medicaid billing and claim follow-up.
Track authorizations and service utilization.
Maintain accurate information within agency software systems.
Generate reports and support office operations.
Assist with scheduling and coordination activities as needed.
Qualifications
Required
Excellent communication and relationship-building skills.
Strong computer and software proficiency.
Highly organized with strong attention to detail.
Ability to manage multiple priorities independently.
Valid driver's license and reliable transportation.
Professional demeanor and strong customer service skills.
Preferred
Experience in home care, healthcare, staffing, case management, or healthcare administration.
Experience with Medicaid billing, authorizations, scheduling, or client services.
Experience developing relationships with healthcare professionals and referral sources.
The Ideal Candidate
You are someone who:
Enjoys meeting people and building lasting professional relationships.
Is comfortable working both in the office and out in the community.
Can balance client service, administrative responsibilities, and business development.
Learns new software quickly and enjoys staying organized.
Takes initiative and thrives in a fast-paced environment.
Benefits
Healthcare Benefits
Competitive salary of $55,000–$60,000 annually
Mileage reimbursement
Performance-based bonus opportunities
Paid Time Off (PTO)
Paid Holidays
Professional growth and advancement opportunities
Supportive and collaborative team environment
