Hcbs Service Coordinator
Job Description
Schedule: Monday–Friday, Full-Time
Pay: Approximately $27/hour + Benefits
About the Position
We are a growing HCBS program looking for a warm, organized, detail-oriented Service Coordinator to join our Hempstead team.
This is a great opportunity for someone who enjoys working with families, solving problems, navigating services and insurance requirements, and making sure participants receive the services they need.
Responsibilities
Manage an HCBS participant caseload
Coordinate services, schedules, and DSP staffing
Work with families, providers, care managers, and insurance/Medicaid Managed Care Plans
Obtain and track service authorizations and renewals
Monitor service utilization and address gaps in services
Maintain accurate and timely documentation
Troubleshoot authorization, scheduling, billing, and service-delivery issues
Help participants and families access needed resources and supports
Ensure compliance with HCBS and Medicaid requirements
Who We're Looking For
Kind, positive, dependable, and highly detail-oriented
Strong problem-solving skills and a "get it done" attitude
Comfortable communicating with families and navigating paperwork
Experience with HCBS, government programs, insurance, healthcare, social services, psychology, or case management is a plus
Bilingual Spanish is a plus
Strong organizational and computer skills
Able to work independently and as part of a supportive team
What We Offer
Approximately $27/hour
Full-time Monday–Friday schedule
Full benefits package
Generous paid holidays
Supportive and collaborative team
Meaningful work helping individuals and families access services
We are looking to fill this position as soon as possible.
