Referral Coordinator

We're more than just quality treatment for substance use disorders. We're a total health community. At SSTAR, our mission is healing the community, one person at a time. We will provide a personal level of healthcare and addiction treatment that addresses the mental, physical, and spiritual well-being of everyone we touch. SSTAR is a Federally Qualified Health Center (FQHC) which affords our employees eligibility to apply for one of our three Loan Repayment Programs.

The Referral & Authorization Specialist is responsible for processing patient insurance referrals, prior authorizations relating to patient care which includes knowledge of insurance companies.

Benefits

• 403B
• Dental insurance
• Disability insurance through Massachusetts PFML
• Employee discounts, cell phone, eyewear etc.
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Flexible Spending Account
• Opportunities to earn CEU's
• Voluntary Benefits including but not limited to, Disability, Life, Critical Illness, Accident and Disability Insurances

Duties & Responsibilities

• Arrange outside medical appointments ordered by our providers.
• The Referral & Authorization Specialist will verify insurance and complete prior authorizations
• Liaison between Health Center and outside specialty offices.
• Answering phone calls in the Referral Department
• The Referral & Authorization Specialist will document all referral actions taken in the medical records
• Other duties as required.

Hourly Pay Rate Range: $18-22/hour

• High school diploma required.
• Previous office experience required.
• Proficient with computer systems.
• Team Player, Respectful of others.
• Data Entry and strong organizational skills.
• Good communication skills.
• Pleasant phone manner.