Customer Consultant
Job Description
Benefits:
- 401(k)
- Employee discounts
- Flexible schedule
- Free uniforms
- Opportunity for advancement
- Paid time off
Position Overview: The Front Desk/Receptionist will greet and direct members, guests and staff as they enter the gym and provide control of the front door location.
We Offer
- Competitive pay
- Training programs
- Employee discounts and perks
- Promotion opportunities
- Fitness-minded workplace culture
- Certification discounts (NASM, ACE, ISSA, or NCCA accredited equivalent)
- Plus, additional perks!
Responsibilities
- Enthusiastically greets each member and guest promptly using the proper greeting for time of day to create a friendly positive entrance and departure to and from the gym
- Personally checks each member into the gym using the proper check-in procedures
- Register all guests into the gym using proper registration procedures
- Provides new guests with a tour of the gym and helps answer questions about current membership options
- Assists guests with purchasing a new membership
- Answers phone in a professional and courteous manner and uses proper phone greeting techniques
- Processes retail and concession sales
- Cleans and maintains the front desk area
Requirements
- Excellent customer service skills
- Ability to communicate effectively with both staff and members
- Ability to multi-task
About Workout Anytime
Atlanta-based Workout Anytime is a 24-hour, seven-day-a-week fitness concept with 190+ units across the U.S. Founded by fitness veterans John Quattrocchi and Steve Strickland, the company was formed to provide members with first-class fitness facilities at the lowest cost possible, deliver a profitable and affordable business model to franchisees and offer exciting career opportunities for its employees.
Mission
To provide a friendly, convenient, life-changing journey with passion.
Vision
To reshape the fitness community where everybody aspires to be the best they can be.
Values
- Attitude
- Care
- Excellence
Strategic Drivers
- Think Big
- Keep It Simple
- Do It With Integrity
