Posted August 20, 2026
Medical Case Coordinator
The Pain Center of Illinois
Chicago, IL, US
Full Time
21USD per hour
Job Description
Job Description
Benefits:
Responsibilities:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Responsibilities:
- Serve as the primary point of contact for patients from intake through completion of care
- Schedule and manage patient appointments across clinic, surgery, and physical therapy departments
- Verify insurance coverage and obtain necessary authorizations
- Communicate with attorneys and other healthcare providers regarding patient cases
- Maintain accurate and timely documentation in the patient’s record
- Track case progress and ensure all necessary follow-ups are completed
- Provide exceptional customer service and support to patients and their families
- Previous experience in a medical office or healthcare setting preferred
- Knowledge of insurance verification and authorization processes
- Strong communication and organizational skills
- Ability to multitask and manage cases efficiently
- Proficiency with medical office software and electronic health records
