General Manager - Award-Winning, Luxury Design/Build Firm

General Manager — The Kitchenworks of Fort Wayne

Location: Fort Wayne, IN

Ready to put your leadership stamp on one of Fort Wayne’s premier destinations for luxury kitchens? The Kitchenworks of Fort Wayne is looking for a General Manager who can bring sharp business instincts, confident sales leadership, and disciplined operations together to spark our next chapter of growth. This is a hands-on opportunity to own the vision, energize the team, elevate the customer experience, and help take a respected local brand to the next level.

In this role, you won’t just manage the business—you will shape it. You will own the P&L, drive sales momentum, set the pace for a small but talented team, and build a smart, profitable path forward in a competitive market. With real autonomy, clear financial targets, and the full support of an established brand behind you, you’ll have the runway to make meaningful decisions and measurable impact.

About Us

The Kitchenworks is a 36-year, award-winning, family-owned design build firm and the region’s destination for high-end custom kitchens. Backed by our parent company, Revive Home Brands, our 4,000 sq. ft. downtown Fort Wayne showroom features two divisions: custom cabinetry design and premium appliance sales (Sub-Zero, Wolf, Miele, and more). Our team is driven to bring value and beauty to the spaces that matter most.

Our core values—Humility First, Serve People, Own It, and Eternal Focus—are central to our culture and hiring process.

Key Responsibilities

· P&L Ownership: Full accountability for location revenue, margin, and operating costs.

· Sales Growth: Set and enforce sales activity standards for both divisions. Drive outbound business development with builders, designers, architects, and contractors. Build strong referral relationships with local designers, builders, architects, and other industry professionals.

· Team Leadership: Lead and develop a small team across design and appliance sales.

· Operations Management: Ensure a seamless workflow from sale to installation. Oversee showroom presentation, inventory discipline, vendor relationships, order pipeline, and delivery/install coordination. Manage communication with referral partners, clients, and internal team members to keep opportunities moving forward.

· Client Experience: Protect and enhance our established reputation through smooth project execution and white glove service. Use your design/build, construction, or remodeling experience to understand project needs and recommend the right solutions.

Qualifications

· Proven P&L Leadership - Experience running a location, branch, store, or business unit with real revenue responsibility.

· Ability to discuss specific financial results.

· Proven experience building or enforcing a sales process and holding a team to activity standards

· Strong relationship-building, follow-through, and communication skills are essential for success in this role.

· A minimum of 10 years of leadership and management experience, preferably in a showroom setting.

· Ideal candidates will have experience in construction, remodeling, cabinetry, design/build, or project management.

· Bachelor’s degree in Business Administration, Marketing, or related field

Why Join Us?

If you are energized by well-defined and transparent expectations – and want a role that provides you ownership and autonomy, we want to learn more about you! You will be supported by a clearly defined plan with compensation tied directly to results. You will also benefit from an established brand, a premier downtown showroom, exclusive premium product lines, and support from a multi-location parent company in areas such as HR, Marketing, and Finance.

Compensation & Benefits

· Competitive total compensation

· 401(k) with company match

· Health, dental and vision insurance

· Life insurance

· Competitive paid time off

· 10 paid holidays

Additional Details

· Full-time, on-site at our downtown Fort Wayne showroom

· Relocation to the Fort Wayne area required

· Pre-employment background check required

How to Apply

Send your resume and a brief cover letter. Please include in your cover letter a detailed summary of a P&L you owned and what you did to improve it.

The Kitchenworks is proud to be an equal opportunity employer.

The Kitchenworks is a premier design house specializing in custom cabinetry and fine appliances, with showrooms in Fort Lauderdale, FL, and Fort Wayne, IN. Celebrating over 35 years in business, the company offers personalized design services, collaborating closely with clients to create timeless and functional living spaces. As an exclusive dealer for Dutch Made and Grabill Cabinetry, The Kitchenworks provides industry-leading, handcrafted cabinetry options. Their appliance offerings include top-tier brands such as Sub-Zero, Wolf, Miele, Monogram, and more, catering to both residential and marine projects. With a commitment to quality and attention to detail, The Kitchenworks transforms kitchens into the heart of the home, ensuring each project reflects the client's unique style and needs.