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Posted August 20, 2026

Personal Lines Account Manager - Hybrid (10271)

Capstone Search Group
Birmingham, AL, US Full Time

Job Description

Job Description

About the Role

An independent insurance agency seeks an experienced customer service professional to join their team as Personal Lines Account Manager. They are rapidly growing and need someone who can immediately assume a portfolio of home, auto, umbrella, and other personal risk coverage, some placed with standard carriers and others that write high value properties for affluent clients.


Duties & Responsibilities

  • You’ll oversee the full account lifecycle, from onboarding new clients to working with existing insureds on renewals
  • Throughout the year you ensure inquiries and policy requests are addressed in a timely and accurate way
  • You’ll audit files and watch for coverage changes where there may be gaps, giving you an opportunity to share new products and coverage enhancements with clients


Skills & Experience

  • Minimum 2-3 years of personal lines insurance experience in client service with responsibilities for policy management and working directly with underwriters and clients on coverage issues
  • Active insurance license


Job Specs

Location: Birmingham, AL Hybrid schedule is available.

\nCompany Description

Capstone Search Group is an insurance recruiting firm that offers creative, unique staffing solutions for the insurance industry! Our clients include insurance companies, agencies, brokers and intermediaries. Our goal as insurance recruiters is to help insurance organizations identify, attract and retain experienced talent that impacts immediate openings and promotes future growth. We offer Direct Hire (Contingency Search, Engaged/Retained and Recruitment Process Outsourcing [RPO]) and Contract Solutions (long-term contract, 1099 and temp-to-perm). We work nationally with expertise that spans top executives, middle management and technical level positions. We are committed to providing recruiting services of the highest degree of confidentiality, professionalism and integrity.

Company Description

Capstone Search Group is an insurance recruiting firm that offers creative, unique staffing solutions for the insurance industry! Our clients include insurance companies, agencies, brokers and intermediaries. Our goal as insurance recruiters is to help insurance organizations identify, attract and retain experienced talent that impacts immediate openings and promotes future growth. We offer Direct Hire (Contingency Search, Engaged/Retained and Recruitment Process Outsourcing [RPO]) and Contract Solutions (long-term contract, 1099 and temp-to-perm). We work nationally with expertise that spans top executives, middle management and technical level positions. We are committed to providing recruiting services of the highest degree of confidentiality, professionalism and integrity.

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