General Manager - Clarity Restaurant (Vienna, VA)
Job Description
We are seeking a seasoned and passionate General Manager to lead operations at Clarity, a fine dining restaurant rooted in creativity, hospitality, and precision. This is not your average GM position — we are looking for a hospitality-driven leader with eagle-eyed attention to detail, deep fine dining experience, and the ability to grow with us as we prepare to open our next, larger location.
What You’ll Be Responsible For:
Private Events & Revenue Growth
Act as the primary point of contact for private event inquiries and bookings.
Respond swiftly and professionally to event requests — this is a critical revenue stream and must be treated with urgency.
Coordinate with the culinary and service teams to execute events seamlessly from inquiry to post-event follow-up.
Work with ownership to drive sales through strategic event offerings and seasonal promotions.
Event Planning & Guest Engagement
Collaborate in a cooperative and proactive manner with the marketing team to plan and execute impactful guest experiences — including wine dinners, VIP nights, holiday events, and unique seasonal activations.
Provide leadership and logistical support from concept through execution, ensuring each event aligns with Clarity’s brand and hospitality standards.
Understand that creating fresh, exciting reasons for guests to return is essential — and events are a major part of that strategy.
Daily Operations & Leadership
Oversee the daily execution of both FOH and BOH operations with an uncompromising standard of excellence.
Set the tone: ensure the dining room, patio, and every guest touchpoint are visually pristine and emotionally inviting every single shift.
Maintain a high level of floor presence, especially during peak periods, ensuring energy, pace, and hospitality are at their peak.
Team Development & Culture
Lead by example: hire, train, and inspire a professional, motivated team.
Promote a culture of accountability, guest connection, and salesmanship — upselling isn’t pushy when it’s hospitality-driven.
Facilitate clear communication between the kitchen and service teams to foster unity and consistency.
Financial & Operational Oversight
Manage labor and food costs in alignment with company benchmarks.
Collaborate with ownership and the culinary team to evaluate menu pricing, vendor contracts, and scheduling to optimize margins.
Use reporting and tools to make data-informed decisions that drive profitability.
Guest Experience & Competitive Awareness
Ensure the restaurant feels like a vibe at all times — lighting, music volume, and ambiance should all be thoughtfully managed.
Anticipate guest needs and build regular clientele through proactive hospitality.
Stay plugged into the local restaurant scene and broader dining trends to help Clarity remain one step ahead of the competition.
Requirements:
Minimum 3–5 years of General Manager experience in a fine dining setting (this is non-negotiable).
Proven experience managing and booking private events.
Exceptional leadership skills with a hands-on, “no shortcuts” mentality.
Strong organizational and financial acumen.
Highly detail-oriented — nothing escapes your eye.
Tech-savvy with the ability to use modern POS, CRM, and scheduling systems.
Passion for food, wine, and creating unforgettable guest experiences.
