Home Care Office Administrator

Office Administrator Home Care

Cottage Caregivers is looking for the best compassionate caregivers to join our exceptional and growing team. We are a locally owned home care agency which only hires the most qualified and compassionate caregivers. We are currently looking to fill a key office staff position for a Home Care Administrator/Scheduler.

We treat our caregivers/staff and clients as family and offer the following:

• Exceptional Training
• Flexible hours and steady schedule of work
• Competitive hourly rates based upon experience
• Referral bonuses
• Appreciation events
• Best in class technology
• Unlimited office/owner support
• Competitive hourly rates

JOB DESCRIPTION Home Care Office Administrator

This position is responsible to coordinate and maintain scheduling for Cottage Caregivers Home Care clients and staff.

QUALIFICATIONS:

• High School Diploma or GED.
• Prior scheduling experience preferred. Specific Home Care experience a plus.
• Computer skills including but not limited to MS Office, MS Excel, Dropbox and Scheduling program.
• Basic medical terminology.
• Interpersonal, organizational and communication skills.
• Ability to carry out directions, read and write.
• Maturity and ability to deal effectively with the demands of the job.

RESPONSIBILITIES:

• Understands and adheres to established Cottage Caregivers policies and procedures.
• Recruiting caregivers 3-4 hours per day
• Responsible for handling incoming calls to the agency.
• Uploading staffing documents and care plans to the scheduling system
• Creates and maintains staff schedules.
• Provides staffing for sick leave, vacation, long term leave.
• Schedules client appointments/visits according to care plans and staff availability.
• Enters scheduling data, creates schedules.
• Contacts care providers and clients regarding day-to-day changes.
• Discerns client services required as outlined in agreements, urgent requests and care plans.
• Enters staff and client information into database.
• Maintains staff and client database
• Maintains staff and client statistics, and reports.
• Maintains call ins and retention report.
• Performs general office duties including but not limited to word processing, photocopies, files, shreds, sort/distributes mail, provides reception and telephone services.
• Helps schedule interviews as well as follows up with employment verification and reference checks
• Supports the Cottage Caregivers including phone coverage, sending out marketing information and client support packages, orders office supplies.

SALARY: Hourly rate based upon experience. Includes vacation days and holidays and annual

Cottage Caregivers is looking for the best compassionate caregivers to join our exceptional and growing team. We are a locally owned home care agency which only hires the most qualified and compassionate caregivers. We were just voted Best of 2017 by Senior Advisors which goes to less than 1% of Home Care Agencies Nationwide and based 100% on family reviews!!

We treat our caregivers and clients as family and offer the following:

· Exceptional Training

· Retirement Savings Plan with Employer Funded Match Program

· Flexible hours and steady schedule of work

· Competitive hourly rates based upon experience

· Caregiver performance & referral bonuses

· Appreciation events

· Best in class technology including family training portal

· Unlimited office support

· Vacation accrual program

· Corporate discounts