Coordinator

A position in which you are expected to coordinate all patient services, follow up and ensure that all patient’s needs are met. Must be willing to speak to patients on a daily base.

Duties Include:

· Receive/coordinate new members.

· Follow up on services of patients.

· Take aides vacation time

· Cover full member schedule.

· Inform patient and aide of any change in service. (Cover, Increase, Decreased, New aide and No Service)

· Following up on member’s that are on hold.

· Informing Auth department of expired, missing or reducing authorizations and Pt that are D/C.

· Calling case managers when authorizations are expiring.

· Inform supervisor of patients not receiving services and Why?

· Conferences with 5 days of occurrence.

· Enforce EVV within your patient list. Expect all aides to use the system.

· Be available on nights and weekends to answer any question about you patient.

· Inform scheduler of any changes in patients services, For Example: Holds, hospitals and deaths.

· Termination Forms

· Filling Out Incident reports correctly.