Field Service Technician

Experienced Maintenance Technician Premium Digital Office Solutions has been a leader in the managed print service industry for over twenty-seven years. We are seeking a dynamic individual that is self-motivated and driven.

As a Field Service Technician, you will be responsible for:

· Performing a full range of on-site maintenance for printers and multi-function devices

· Set-up new machines in warehouse prior to customer delivery

· Travel to customer location to perform installation of new office equipment

· Travel to customer location to troubleshoot, diagnose, repair error codes, fix, and maintain printers and copier equipment

Required Skills and Responsibilities:

· Must have a proven track record in outstanding customer service

· Product knowledge with maintenance and parts of Sharp, Brother, Konica Minolta, and Lexmark or other industry manufacturers

· Working knowledge of computer systems such as Microsoft, Apple, and common network solutions

· Able to drive a small box truck

Requirements for success:

· Able to work independently on site and off site

· Provide exceptional customer service

· Have good time management skills and repair equipment properly

· Communicate when off-site back to home base via email

· Must have valid driver’s license with reliable transportation

· Must be able to travel daily to customer sites which may include NYC occasionally

Benefits:

Medical, dental, vision

Life Insurance

Paid time off – holidays, PTO and vacation

Salary:

Based on experience