Core Responsibilities
o Respond to phone calls, emails and texts, and direct them appropriately
o Monitor and manage emails, letters, packages, phone calls and other forms of correspondence
o Document interactions with clients and technicians within our CRM in detail
o Support company bookkeeping and job costing procedures
o Track and replace office supplies as needed
o Monitor the scheduling of maintenance contracts
o Prioritize new jobs and/or tasks as they come in
o Maintain up-to-date records
o Assist with miscellaneous projects
o All other administrative duties such as filing, data entry, copying, scanning, etc.
