Branch Manager / General Manager

Branch Manager / General Manager

Location: San Francisco Bay Area

Job Summary

We are seeking an experienced Branch Manager / General Manager to lead and grow a high-performing field service operation. This individual will have full responsibility for branch operations, financial performance, customer satisfaction, employee engagement, and business growth.

The ideal candidate is a hands-on business leader with strong P&L ownership, operational expertise, and experience leading teams within a field service, technical services, contracting, or project-based environment.

Key Responsibilities

• Lead all aspects of branch operations with full P&L responsibility.
• Drive revenue growth, profitability, gross margin improvement, and operational performance.
• Develop and execute business strategies to achieve annual financial and operational objectives.
• Oversee daily operations, service delivery, inspections, project execution, and customer support.
• Improve labor productivity, scheduling, fleet utilization, inventory management, and overall operational efficiency.
• Manage budgets, forecasting, overhead, labor costs, and other key financial metrics.
• Build, develop, coach, and retain high-performing operational leaders and field teams.
• Create a culture focused on accountability, safety, teamwork, customer service, and continuous improvement.
• Partner with sales leadership to support business growth, customer retention, and strategic account development.
• Build strong relationships with customers, contractors, engineers, and other business partners.
• Identify operational challenges and implement strategies that deliver measurable business improvements.
• Lead organizational change and drive continuous improvement initiatives.

Required Skills & Qualifications

• 10+ years of progressive operational leadership experience.
• Demonstrated experience managing a significant P&L and financial performance.
• Experience leading a branch, business unit, region, or large operational team.
• Strong understanding of revenue, profitability, gross margin, budgeting, forecasting, and cost control.
• Experience managing multi-department operations within a field service or project-based business.
• Proven ability to lead, develop, and retain high-performing teams.
• Strong operational and business acumen with the ability to drive measurable results.
• Experience improving operational efficiency, productivity, profitability, and customer satisfaction.
• Strong leadership, decision-making, communication, and change management skills.

Preferred Skills & Industry Experience

Candidates with leadership experience in one or more of the following industries are highly preferred:

• Fire Protection
• Fire Alarm
• Fire Sprinkler
• Life Safety Systems
• HVAC
• Mechanical Contracting
• Electrical Contracting
• Plumbing
• Building Automation
• Elevator Services
• Industrial Services
• Facilities Services
• Commercial Construction
• Specialty Contracting
• Equipment Rental

Candidates from comparable field service, technical services, or project-based organizations with strong P&L and operational leadership experience will also be considered.

Spherion Staffing of Livermore is a locally owned and operated franchise of a national recruiting enterprise, bridging the gap between personalized local service and global resources. Based in Alameda County, they specialize in connecting the Tri-Valley community with a wide range of career opportunities across diverse industries.